Anthony Chow Email & Phone Number

Sydney, Nsw, Au

Australia

• Drive and monitor the development/implementation of business strategy for Technical Services department, work with executive team to align company capability to meet goals• Contribute to the direction of service and support, work closely with Service Leadership team to drive improvement on people, systems, and processes• Lead, coach, and mentor technicians to ensure a positive work environment and high performance• Lead the technical support function in training/development of… Show more • Drive and monitor the development/implementation of business strategy for Technical Services department, work with executive team to align company capability to meet goals• Contribute to the direction of service and support, work closely with Service Leadership team to drive improvement on people, systems, and processes• Lead, coach, and mentor technicians to ensure a positive work environment and high performance• Lead the technical support function in training/development of technicians• Engage in hands-on technical tasks when required• Provide technical/service advice• Liaise with suppliers on faults and communicate solutions to team• Investigate technical complaints by customers• Proactively communicate with customers on maintenance tasks and technical issues, continuously building and maintaining strong customer relationships• Supervise scheduling, coordination, leave management of technicians to optimize resources and reduce downtime and overtime• Oversee WHSE of technicians, including management of licences• Ensure technicians are registered, compliant with customer requirements for site• Investigate service solutions for company to remain competitive to customers• Maintain, review quality control and quality control mechanisms to ensure all maintenance, repair, and breakdown work is completed• Contribute to the company’s profit and loss revenues• Seeks responsibility and acts as a role model of accountability for business outcomes• Drive a culture for a safer, efficient and customer focus business• Identify opportunities to develop technicians• Interview, hiring of technicians• WHSE member Show less

• Educational Services

Australia

• Interpret building plans, regulations and codes of practice to direct progress of works, ensure specifications and regulations are met, proper methods and materials are used• Manage project progress and adapt design work as required• Manage relationships with clients and stakeholders including subcontractors• Oversee all incoming and outgoing project documentations• Design risk mitigation plans and process project variations• Conduct project reviews, create detailed… Show more • Interpret building plans, regulations and codes of practice to direct progress of works, ensure specifications and regulations are met, proper methods and materials are used• Manage project progress and adapt design work as required• Manage relationships with clients and stakeholders including subcontractors• Oversee all incoming and outgoing project documentations• Design risk mitigation plans and process project variations• Conduct project reviews, create detailed reports for executive staff• Optimise and improve processes and the overall approach where necessary• Control and coordinate assigned project activities and ensure projects meet client’s satisfaction, quality, time and profit objectives• Complete assigned project design in compliance with client expectations, company objectives and all contractual documentations• Ensure strict adherence to statutory regulations, particularly in regard to safety• Report to Construction Manager on any situations which may affect the organisations operations• Oversee the quality of project construction deliverables and oversee the implementation of project procedures• Manage programme to meet project milestones (includes safety and quality)• Understanding of WHS and Environmental legislation and Quality Assurance requirements. Comply with OH&S Management System• Collaborate with key management team to budget, plan, cost effective management of projects to achieve KPIs• Manage duties for medium and large projects• Identify and resolve issues/problems in collaborative and efficient manner• Responsible for solving on-site issues to achieve project milestones and cost savings• Develop, create tools and systems to improve productivity, efficiencies for team• Lead, manage and develop team members ensuring high quality and timely work• Train, mentor and support team members to boost productivity and achieve goals• Develop technical training documents to streamline communications/knowledge sharing Show less

Beijing City, China

• Manage multi-functional tasks such as planning, marketing, management, invoicing, debt collection, coordination of courses, liaising with academics’ and students’ enquiries• Responsible for and overseeing the smooth daily operations within the office• Provide hospitality services to academics, organising graduation ceremonies and Alumni events

Australia

• Develop a system, improve custom modular product to an efficient, organised and quality focused part of the business• Provide engineering and technical assistance for inter-departments, liaise with architects, structural engineers and builders with design solutions for site issues• Engage with and coordination of overseas deliveries towards timely completion of projects• Responsible for technical design, on-site support activities, maintenance of jobs… Show more • Develop a system, improve custom modular product to an efficient, organised and quality focused part of the business• Provide engineering and technical assistance for inter-departments, liaise with architects, structural engineers and builders with design solutions for site issues• Engage with and coordination of overseas deliveries towards timely completion of projects• Responsible for technical design, on-site support activities, maintenance of jobs database Show less

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Engineering (B.Eng), Robotics And Automation Engineering

Diploma Of Engineering, Mechatronics, Robotics, And Automation Engineering