• Upheld consistent communication with the customer throughout each phase of the project management life cycle, supervising subcontractor teams in the day-to-day execution of predefined deliverables to ensure continuous alignment with project specifications and requirements.

• Spearheaded the implementation of a series of process improvement initiatives, restructuring staffing models and introducing new positions, procedures, and scheduling options to successfully reduce failure rates, increase average output, and decrease average direct labor costs.• Selected by management to establish a new division at the Baton Rouge location, designing workflows that ensured a seamless transition for the production of the incoming product line. • Piloted a cross-training initiative between multiple positions, increasing overall coverage to drive a stronger workforce, a decrease in overtime, and additional internal advancement opportunities. • Harnessed cross-functional leadership skills to oversee dozens of temporary, exempt, and nonexempt employees; revitalized hiring processes to improve the quality and diversity of the workforce.• Championed the implementation of several employee recognition programs to foster a more positive working culture, increase overall job satisfaction, and improve staff retention rates.• Enforced company policies for productivity and job safety, performing research and development (R&D) to increase production accuracy within 2/5ths of a millimeter, thus safeguarding operational efficiency.• Mediated staff conflicts and disagreements, driving compromise between dissenting parties.

• Modelled production standards for press operation, establishing robust standard operating procedures (SOPs) and facilitating comprehensive trainings for all new operators at the plant.

• Oversaw the design, illustration, and organization of custom artwork for customer projects, performing all facets of the screen-printing process on both manual and automatic presses.