Anthony Cirillo Email & Phone Number

•Negotiated multi-million dollar contracts with UPS, achieving approximately $2MM in annual savings.•Influenced business decisions for C-Level executives through business cases and project management.•Expanded shipping portfolio by implementing new carriers and piloting international shipping expansion.•Served as subject matter expert for international shipping, harmonized tariff schedules and customs documentation to ensure compliance and efficient cross-border operations.•Partnered cross-functionally with Sales teams to service shipping needs for key accounts.•Created data visualizations using Microsoft and Google Suites to identify KPI improvements.•Mentored team members on shipping, billing, and data analytics.

• Managed 3 RFPs for production material bids to achieve over ~$1MM in annualized savings• Coordinated the roll-out of new materials and processes across 3 locations nationwide• Projected and planned annual company shipping spend for Finance teams• Managed and negotiated contracts with multiple vendors and carriers such as UPS

• Trained and developed a team of up to 13 people to establish strengths and areas of improvement for each person.• Launched and developed the first ever Sales Advanced team to handle more in-depth customer requests through trainings and consistent feedback. • Motivated performance of several struggling representatives through coaching one-on-one, Action Plans and Performance Plans.• Mediated relationships between Sales and several internal departments such as SA, Creative Services, as well as Booster. • Achieved Up-to-Stride Level for managing consistently performing teams

• Maintained up-to-date performance reports to track a team of 8 representatives on a daily basis via department metrics.• Reached highest level of personal performance within the department.• Served as manager of the department on several occasions.• Supervised customer outreach for orders awaiting payment as well as investigated payments sent in without orders in the system.

• Successfully mentored 2 representatives into the company, 1 of which has become a lead representative.• Managed the implementation of the new internal checkout system.• Achieved $2 million in sales for the company.• Built leads and secure sales from new incoming leads.• Serviced customer questions and concerns regarding past, present and future orders.• Built and maintained relationships with customers while reflecting the company's core values

• Assistant to the Vice President of Sales and Service.• Managed sales reporting and developed a season ticket holder waiting list.• Teamed with Ticket Operations department for pre-game ticket printing and customer issues.• Managed, sold, and distributed Capitals’ Frozen Four tickets with Verizon Center box office.• Facilitated the sales department during the Washington Capitals Holiday Pack distribution.

• Achieved more than $65,000 in season tickets, partial plans, and group ticket sales.• Made cold calls to past buyers and new leads, both individual and business. • Worked sales tables at off-site locations for lead generation.

• Promoted the Captain Morgan brand at Richmond area bars dressed in character.• Organized and executed promotion events for Bailey’s and Smirnoff brands at Richmond area liquor stores.

• Organized, coordinated, and led high school youth in all summer events including volunteer activities in Richmond, Toronto, and Gulfport, MS.

• Directed visiting Church groups around Washington for community service.• Liaison between groups and several non-profit organizations serving the homeless, the elderly, and underprivileged children.• Leadership responsibilities included guiding each group and providing spiritual direction daily.