Anthony Coles

Anthony Coles Email and Phone Number

Wide range of experience in the IT and Broadcasting industries; proven ability to overcome complex challenges @
Anthony Coles's Location
Washington DC-Baltimore Area, United States
Anthony Coles's Contact Details

Anthony Coles personal email

About Anthony Coles

Proven IT Specialist with experience in established operations leveraging expertise in organization, computer networking, and problem solving to provide exceptional user support and assistance in resolving conflict. Experience includes managing sensitive materials, creating training manuals and other instructional documentation, and providing support for clients. Additionally experienced in radio broadcasting including operating broadcasting consoles for AM, FM, and XM stations in the DC market and recording and editing spots/commercials for use during prime listening hours.

Anthony Coles's Current Company Details
Department of Homeland Security via Paragon Security Systems

Department Of Homeland Security Via Paragon Security Systems

Wide range of experience in the IT and Broadcasting industries; proven ability to overcome complex challenges
Anthony Coles Work Experience Details
  • Department Of Homeland Security Via Paragon Security Systems
    Armed Pso
    Department Of Homeland Security Via Paragon Security Systems Jan 2016 - Present
    Washington D.C. Metro Area
    Protect government sites within the intelligence communityMaintain a point of control for access to the property and properly verify all persons coming through the checkpoints to include staff, contractors, and visitorsRespond to all site incidents, including breaches, evacuations, and suspicious behavior on and around the siteEnsure that sensitive/classified information, equipment, and other material are not compromised, sabotaged, stolen, misused, or subject to other acts of… Show more Protect government sites within the intelligence communityMaintain a point of control for access to the property and properly verify all persons coming through the checkpoints to include staff, contractors, and visitorsRespond to all site incidents, including breaches, evacuations, and suspicious behavior on and around the siteEnsure that sensitive/classified information, equipment, and other material are not compromised, sabotaged, stolen, misused, or subject to other acts of willful negligence or interferenceHandle issuance of access badges; issue keys; escort senior officials and visitors; and unlock safes as requiredStop, reroute, and direct traffic as necessary while reporting all important information through the proper chain of command Show less
  • Transportation Security Administration Via Infozen
    Noc Technician
    Transportation Security Administration Via Infozen Feb 2014 - Jan 2015
    Annapolis Junction, Md
    Supported TSA’s Secure Flight Program working within their Network Operations CenterMonitored WAN environment of all systems, servers, applications, and network connectivity within the production environment at all times with Netcool/TivoliDetected errors, problems, or other events which might have inhibited or prevented all programs from carrying out the business functionsEscalated sev1 and sev2 alerts viewed on Netcool/Tivoli network monitoring tools to the appropriate parties in… Show more Supported TSA’s Secure Flight Program working within their Network Operations CenterMonitored WAN environment of all systems, servers, applications, and network connectivity within the production environment at all times with Netcool/TivoliDetected errors, problems, or other events which might have inhibited or prevented all programs from carrying out the business functionsEscalated sev1 and sev2 alerts viewed on Netcool/Tivoli network monitoring tools to the appropriate parties in order to facilitate rapid and accurate analysis and correction of the errorReported outages, incidents, and events that occur in the production environment by initiating conference calls after paging engineers and members of senior management Show less
  • Redzone Technologies
    Network Technician
    Redzone Technologies Nov 2013 - Feb 2014
    Washington D.C. Metro Area
    Conducted weekly backup audits of clients’ server environmentsCreated group policy objects to deploy software to enterprise-sized networks Utilized Sonic Wall firewalls to manipulate network trafficPerformed server patches and software updatesOperated Cisco PhonesManaged Active Directory accounts
  • U.S. Patent And Trade Office Via Imtas
    Helpdesk Analyst
    U.S. Patent And Trade Office Via Imtas May 2011 - Oct 2013
    Alexandria, Va
    Provided support for VPN, remote desktop, virtual machines (VM Ware) users with connectivity and application issuesSolved all hardware and software related incidents troubleshooting techniques at a Tier 2 levelResolved technical issues with workstations using remote connectivity via Microsoft Remote Assistance, Remote Desktop Connection, and SMSAdjusted firewall settings of users to allow/block network trafficMaintained, updated, and reset employees’ account and login… Show more Provided support for VPN, remote desktop, virtual machines (VM Ware) users with connectivity and application issuesSolved all hardware and software related incidents troubleshooting techniques at a Tier 2 levelResolved technical issues with workstations using remote connectivity via Microsoft Remote Assistance, Remote Desktop Connection, and SMSAdjusted firewall settings of users to allow/block network trafficMaintained, updated, and reset employees’ account and login information via Microsoft ActiveDirectory/Active RolesSet-up Microsoft Exchange Server accounts and configured Microsoft Outlook business email accountsClosed an average of 30-50 tickets per dayUsed Cisco telephones with I3 ClientManaged user accounts via Active DirectoryCreated and resolved trouble tickets using Microsoft Remedy ticketing systemWorked to keep calls on hold under one minute and under 15 minutes for troubleshooting to meet SLAInstalled and ran antivirus updates on user workstations Show less
  • Maryland Department Of Public Safety And Corrections
    Systems Support Engineer
    Maryland Department Of Public Safety And Corrections May 2011 - Oct 2013
    Baltimore, Md
    Provided support to a team of engineers for Maryland’s fingerprinting and criminal records databases via MAFIS (Maryland Automated Fingerprinting Information Systems) by updating and maintaining servers for the State of Maryland’s law enforcementWrote test cases and test procedures for implementation of new software deployed to MAFISRecorded and reported all software defects to software development teamWorked with developers to isolate and solve design problems encountered during… Show more Provided support to a team of engineers for Maryland’s fingerprinting and criminal records databases via MAFIS (Maryland Automated Fingerprinting Information Systems) by updating and maintaining servers for the State of Maryland’s law enforcementWrote test cases and test procedures for implementation of new software deployed to MAFISRecorded and reported all software defects to software development teamWorked with developers to isolate and solve design problems encountered during testingInstalled and maintained internal software for processing finger prints and criminal recordsRan scripts to update User Agency tables via Oracle SQL DeveloperMaintained servers at Maryland police stations, crime labs, and correctional facilities and installed Web ID fast fingerprinting devices at these facilitiesRan transaction reports via Crystal ReportsCreated training manuals and other instructional documentationConducted Software QA tests of hypothetical implementations of WEB I.D. fingerprint scanning devices and applicable softwareDesign network topography via Microsoft VisioReimaged workstations with Clonezilla and Symantec Ghost software Show less
  • Radio 1 Of Washington/Syndication 1
    Board Operator/Promotions/Producer
    Radio 1 Of Washington/Syndication 1 May 2000 - Jan 2009
    Silver Spring, Md
    Operated broadcasting consoles for AM, FM, and XM stations in the DC marketAssisted with promoting and marketing of radio stations through creation of contest giveaways, livebroadcasts at client locations, and allocating funds for promotional itemsRecorded and edited spots/commercials for use during prime listening hoursMaintained all broadcast and promotional equipment
  • Xm Satellite Radio Via Tek Systems
    Network Operations Center (Noc) Technician
    Xm Satellite Radio Via Tek Systems Dec 2007 - Dec 2008
    Washington D.C. Metro Area
    24/7 technical monitoring and trouble shooting of satellite and landline communications system and LAN/WAN, using Network Management Tools including EM7 and HP Open viewMonitored broadcast operations systems and WAN circuits linked to remote locationsMonitored on-air signals, audio, and encoders to ensure channels were feeding audioCommunicated with senior I.T. professionals about discrepancies with circuits and alarmsSubmitted emails and updated logs detailing information on… Show more 24/7 technical monitoring and trouble shooting of satellite and landline communications system and LAN/WAN, using Network Management Tools including EM7 and HP Open viewMonitored broadcast operations systems and WAN circuits linked to remote locationsMonitored on-air signals, audio, and encoders to ensure channels were feeding audioCommunicated with senior I.T. professionals about discrepancies with circuits and alarmsSubmitted emails and updated logs detailing information on day-to-day activities and discrepanciesexperienced in the ITOC (Information Technology Operations Center)Communicated with ECC to schedule maintenance on circuits and outagesMaintained server environment stopping and restarting web server encoders as needed, rebooting servers, and monitoring system vitalityCompleted Cisco router configuration training Show less
  • Xm Satellite Radio
    Producer For Xmsn And Nascar
    Xm Satellite Radio Aug 2006 - Aug 2007
    Washington D.C. Metro Area
    Prepared and briefed talk show host on daily scriptsImplemented audio clips, music beds, and background effects during live broadcastsScreened calls for commentary and contacted special guests for specified time slotsRecorded all live broadcasts and extracted show highlights for sound bitesCued hosts in time increments for segment intros and outros according to program logWrote scripts for hosts while demonstrating technical expertise in combining audio signals including… Show more Prepared and briefed talk show host on daily scriptsImplemented audio clips, music beds, and background effects during live broadcastsScreened calls for commentary and contacted special guests for specified time slotsRecorded all live broadcasts and extracted show highlights for sound bitesCued hosts in time increments for segment intros and outros according to program logWrote scripts for hosts while demonstrating technical expertise in combining audio signals including music, celebrity guests, sound bites, etc. to create smooth-flowing broadcasts Show less

Anthony Coles Skills

Acts Netcool Patch Management Help Desk Support Market Sound Ibm Ice Noc Network Monitoring Tools Celebrity Audio Conferencing Windows Software Updates Public Safety Beds Allocating Pso Intros Syndications Business Administration Production Environment Law Enforcement Steel Detailing Secret Wan Tier 2 Management Design Calls Administrative Experience Contractors Funding Patents Sms Lan Wan Remote Locations Interference Data Backup Keys Initiation Group Policy Resolve Auditing Broadcast Transportation Security Chain Information Systems Alerts Spots Accounting Antivirus Commentary Satellite Radio Crime Outages Networking Troubleshooting System Crystal Reports Defect Tracking Criminal Records Test Execution Tests Radio Access Network Baltimore Homeland Security Reports Circuits Corporate Gifts Norton Ghost User Acceptance Testing Tables Web Video Property Testing Training Bmc Remedy Paging Enterprise Software Sla Silver Demonstration Radio Scripting Software Quality Assurance Vpn Documentation Commercials Cisco Routers Ibm Tivoli System Monitoring Reporting Stakeholders Microsoft Vmware Remote Desktop Badges Analysis Hardware Print Provisioning Promoting Advertising Agency Information Technology Promotional Test Planning Workstations Encoders Paragon C Configurations Training Manuals Applications Sonic Configuration Management Communication Schedules Music Active Correctional Quality Assurance Talk Show Operations Clonezilla Armed Oracle Sql Developer Symantec Marketing Change Management Network Administration Police Stations Data Logging Project Slots Facilities Management Short Term Dod Servers Virtual Machines Identity Responsibility Internal Audit Feeding Tpm Firewalls Nascar Negligence Ticketing Intelligence Community Cisco Technologies Executive Management Consoles Active Directory Topographic Surveys Interfaces Computer Network Operations Network Connectivity Microsoft Exchange Testers Government Defects Connectivity Fingerprinting Visio Software Concerts Satellite Outlook Virtual Assistance Vitality Test Cases Parties Network Communications Organizational Behavior Alarm Systems Ecc Test Procedures Deployed Scanners Financial Transactions Technical Issues Trading Software Development Test Management Databases

Anthony Coles Education Details

Frequently Asked Questions about Anthony Coles

What company does Anthony Coles work for?

Anthony Coles works for Department Of Homeland Security Via Paragon Security Systems

What is Anthony Coles's role at the current company?

Anthony Coles's current role is Wide range of experience in the IT and Broadcasting industries; proven ability to overcome complex challenges.

What is Anthony Coles's email address?

Anthony Coles's email address is co****@****ail.com

What schools did Anthony Coles attend?

Anthony Coles attended University Of Maryland University College, University Of Maryland University College.

What skills is Anthony Coles known for?

Anthony Coles has skills like Acts, Netcool, Patch Management, Help Desk Support, Market, Sound, Ibm, Ice, Noc, Network Monitoring Tools, Celebrity, Audio Conferencing.

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