Working in building hand held wood working tools, Processing orders oversees cycle of order fulfillment. My duties included but were not limited to planning and managing logistics between the warehouse and transportation companies

Greeting guests upon arriving in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships Presenting and discussing various home furnishings product options based upon your discovery of the prospective clients’ lifestyle, needs and goals Marketing new sales and special events Assisting customers in financing, purchasing, delivery and ultimate satisfaction Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development

The position was directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during in-store flooring sales, product inquiry, Lighting displays and assisting customers with Rugs. Performing a daily sweep of the store room to ensure that the best products were displayed, all while working independently.

Provide one-on-one end-user incident & service request resolution over the phone for workstation software.Delivers, tags, sets up, and assists in the configuration of end-user workstation hardware, software and peripherals. Diagnoses and resolves end-user network or local printer problems, PC hardware  problems, e-mail, Internet, and local-area network access problems. Coordinates timely repair of workstation equipment covered by third-party vendor maintenance agreements. Performs minor desktop hardware repair for workstation equipment and peripherals that are not covered by third-party vendor maintenance agreements.Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches.

As a manager I carried out all responsibilities for all aspects of store operations in the absents of the Store manager. My key areas of responsibility included labor management, daily operations, and customer care. Labor management duties include hiring and training associates, creating work schedules, delegating work, and evaluating employee performance. To regulate daily operations, managers file paperwork, analyze weekly sales numbers, order supplies, and perform opening or closing duties. Customer care duties include greeting customers, providing prompt and helpful services, and handling customer complaints in a professional manner. I ensured all of our employees provided excellent customer care.

In This position I supervised 11 employees in cleaning and maintain assigned facilities by daily inspecting buildings; vacuuming, sweeping and/or mopping floors; servicing/sanitizing public restrooms; replacing extinguished light bulbs; and removing trash and recyclable items as directed to ensure cleanliness and safety of facilities. Also I provided by taking inventory and restocking supply closets and responding to repair requests to ensure custodial needs are met.