Anthony Corey Chan Email & Phone Number

San Mateo, California

· Cross-trained in the multiple departments of the SMPL locations including Children’s Reference, Circulation and Accounts, and Adult Collection Reference.· Providing customer service at the circulation and reference desks and processing new library patron accounts.· Answering any questions on library policies or material reference in person and over the.

East Palo Alto, California

· Sorting and shelving library materials and holds.· Maintaining accurate and tidy shelves, as well as keeping the library areas clean.· Providing service at the circulation desk.· Providing patrons with library program/activity information and technological assistance.· Assisting with library closing duties.· Sorting and processing library material.

San Francisco Bay Area

• Provided excellent customer service by recommending titles and helping customers locate books.
• Shelved new and used books into their respective sections.
• Answered the telephone for book searches and transferred customers to the proper departments
• Stocked remainder inventory, received incoming book shipments and processed them into the booklog system.
• Maintained displays and accurate inventory numbers and fulfilled remainder orders for the other store location.
• Created and curated a display of books that highlights the experiences of marginalized people in America as well as authors who are a part of those communities (people of color, immigrants, LGBTQ+, women).

San Francisco Bay Area

• Built online menus from multiple sources for restaurant clients to be put on the Yelp Eat24 website and app.
• Inputted menu items and relevant information, such as price and item description into the Eat24 menu-building database and ensured accuracy of the information.
• Answered phone calls and processed menu update requests and forwarded calls to proper departments.
• Kept detailed notes on menu cases using multiple software, including Redmine, Eat24 Admin and Salesforce.
• Followed up with restaurant owners whenever menu sources were unclear or incomplete.

San Francisco Bay Area

• Performed administrative and office support activities for multiple supervisors.
• Interviewed and participated in the discussion of potential candidates for afterschool program positions.
• Provided support to clients going through program registration process.
• Collected and processed payments from program participants.
• Provided organizational support to staff including filing and data entry, word processing, and creating spreadsheets and surveys.

San Francisco Bay Area

• Provided administrative and logistical support to the Summer School Director and Assistant Director and general support to the 14 Summer School teachers, including child supervision and leading game activities.
• Led a weekly hip-hop dance workshop to 14 participants, ranging from entering 5th grade to 7th grade, which resulted in a performance at the end of the program.
• Dealt with any technical problems that occurred within the School Site building.
• Performed supervision during the Summer School’s Extended Care period, which included interaction with the child participants and updating their parents with any relevant program information.

San Jose, California

• Processed customer cash and credit transactions during business hours using the store’s POS system.
• Answered and coordinated any call-in orders or catering events.
• Stocked front-of-house and cashier area with utensils, napkins, straws, sauces and other items.
• Made sure front of house was clean and presentable at all times, which included frequently bussing the tables and sweeping the floors.
• Aided the kitchen staff in various tasks, including pouring and packaging the sauces and heavy lifting of ingredients.
• Provided excellent customer service by getting to know the regular and new customers and often remembering their orders and building relationships with them.

San Francisco Bay Area

• Aided elementary school students with homework and provided a safe environment for them to learn and improve their academic skills.
• Produced lesson plans to execute in enrichment workshops for the students.
• Supervised the students both inside and outside the program site.
• Provided parents with updates and progress reports of their children’s academic performance, behavioral performance and social interactions with other students.

Hong Kong

• Supervise participants, ages 5 to 18, while they partake in the different activities throughout the site.
• Educate the participants about the American culture and help them gain a sense of insight about other places and cultures in the world.
• Work with other counselors that come from different countries with different values and work ethics and learn to cooperate as a team.
• Supervise participants on fieldtrips around the city of Hong Kong and ensure their safety.

Bachelor'S Degree, International/Global Studies

During my time at SJSU, I participated in a 1 year study abroad program in Seoul, South Korea. I spent the year extensively learning about.

Study Abroad Program, International/Global Studies

• Participated in courses that focused on Korean culture. • Learned and gained a basic level of Korean language. • Worked with students.