Anthony Crescini Email & Phone Number

Texas, United States

Seasoned Vendor Relations Manager with a passion for fostering win-win partnerships! I manage a network of 3500+ vendors across various industries, connecting them with the right opportunities at HomeRiver Group.Here's what I do:• Identify your company's specific needs and source the perfect maintenance vendors for the job.• Negotiate competitive rates and favorable contracts for both parties.• Build strong relationships based on clear communication and mutual respect.• Streamline the vendor onboarding process for a smooth transition.Looking to:• Partner with top-tier maintenance providers who prioritize quality and reliability.• Expand my network of skilled and reliable vendors across diverse industries.• Build long-term, collaborative relationships that deliver exceptional service.Connect with me if you're a maintenance provider who's:• Committed to exceeding customer expectations.• Eager to collaborate and build a strong partnership.• Looking for new growth opportunities within a thriving network.#vendormanagement #vendorrelations #partnerships #maintenance

United States

• Directly responsible for personnel management of 20+ analysts including, but not limited to, hiring, timekeeping, training, reviewing performance, and distributing workload.• Drove problem-solving efforts and made informed decisions to ensure a team of analysts delivered high-quality, low-error work in an agreed-upon, customer-specified timeframe.• Negotiated large scale projects with the vendor network and reduced client corporate contribution by obtaining investor repair approvals, increasing company profitability as a result.• Worked with internal departments onboarding new vendors to areas of need to perform the best service for our clients.• Produced statistical reports tracking trends and aligned strategies to improve business operations.• Evaluated staff performance through effective KPI tracking, reporting, and analysis, using data to realign and perfect approaches.• Handling of escalated interactions with both vendors and clients to reach mutually agreed-upon solutions.• Spearheaded successful training initiatives for new and established employees, empowering team members with better knowledge and abilities.• Implemented quality control strategies to protect business assets and minimize losses.• Routine communication with clients and upper management by taking part in calls on a weekly basis.• Daily responsibilities include tracking employee productivity, QC of FHA/HUD processes, daily correspondence with client and contractors, ensuring properties are secured/maintained per investor specifications, working with IT department to enhance internal and client systems as well as employee training.

• Supervised staff of 10+ analysts including hiring, timekeeping, training, reviewing performance, and distributing workload.• Created production scorecards, internal/external portfolio reporting, and aided senior management in preparing for recurring customer calls.• Communicated priorities, requirements, process changes, and client requests to team members to ensure the team performed to expectations.• Functioned as a subject matter expert and advocate for day-to-day property preservation and customer service.

Plano, Texas, United States