Anthony Crews Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, Us

Vienna, Va, Us

• Director of strategic insights team, which consists of 7 analysts engaged in consumer and competitive research in support of enterprise initiatives• Internal thought leader on industry and consumer trends, helping inform innovation and key strategic decisions through industry and consumer research and expertise• Design research agenda and oversee all research studies centered on financial services products and services, technology, client experience • Execute, analyze, interpret and present consumer research to senior audiences• Act as a centralized and objective source of intelligence about customer needs and attitudes; serve as voice of the member on various business initiatives• Broad cross-functional collaboration with senior leaders in marketing, product, digital, and other business units to identify customer pain points and inform key business decisions

Stamford, Ct, Us

• Directed overall research programs for retail banking, wealth management, financial services operations and client experience; general focus on strategic, consumer, and technology issues• Managed a staff of 10 early- and mid-career analysts• Led research studies designed to challenge conventional wisdom and overturn assumptions about industry best practices• Defined research agendas, led major research studies, and oversaw all research production• Led quantitative and qualitative studies on consumers and financial services executives• Provided advisory services to global wealth management clients, including on-site advisory work • Presented research to senior executive clients; presented research, program and business content to internal leadership• Collaborated with research executives to define and evolve team structures, processes, tools and infrastructure needs• Clients included most major North American banks and wealth management firms in addition to many large global banks and financial technology companies

Arlington, Va, Us

• Lead overall research function for the organization and served on senior management team• Directed a staff of 12 researchers and analysts• Led a variety of projects in market research, business intelligence, due diligence, and related services; team completed hundreds of projects each year• Supported business development through on-site pitches, proposal development, project scoping, pricing • Global client base included major lending institutions, private equity, franchisors and franchise-focused organizations

Washington, Dc, Us

• Managed a variety of complex research and design projects for Fortune 500 clients. • Directed overall project operations, engineered work processes and managed organizational change.• Developed outcome-driven communications plans to help clients achieve business objectives.• Lead diverse creative teams (e.g. writers, designers, programmers, researchers, curators, engagement managers) in the creation of client deliverables and management of client relationships.• Created and manage project plans and budgets.• Lead external relations with senior external stakeholders• Generated proposal and contracts for clients and vendors

Athens, Ohio, Us

• Lectured, led discussion sessions, assigned grades and coordinated overall coursework on new subjects every quarter.• Courses included: oil & world power, Greek civilization, and surveys of ancient, medieval and American history.• Chaired the planning committees of two international graduate student conferences.

Washington, Dc, Us

• Contributed to and edited multiple department publications for international audiences.• Solicited essay contributions from marquee writers for American Cities publication.• Managed social media channels and updates to the (now defunct) www.america.gov public diplomacy website.

Yellow Springs, Oh, Us

• Reviewed fiction submissions to the oldest continuously-publishing literary magazine in the country.• Recommended stories to be published in fiction editions of the magazine.

Atlanta, Ga, Us

• Managed overall evening operations, which included approximately 25 staff, among them managers of small teams, who reported directly to me. Indirect management of up to 150 employees during seasonal hiring surges. • Managed overall evening and weekend operations, especially package sorting and loading, but including several other departments and operations (e.g. international shipping compliance).• Managed staff onboarding, initial and ongoing training, executive reporting, and Teamster relations. • Optimized processes, helping create a model operation in the region. Routinely helped plan and execute new initiatives (e.g. package handling and safety procedures).

Master Of Arts, History Of American Foreign Relations

Bachelor Of Arts, History, English