Anthony D'Erasmo

Anthony D'Erasmo Email and Phone Number

Technical Support Specialist at Southridge Technology @ Southridge Technology
brookfield, connecticut, united states
Anthony D'Erasmo's Location
Danbury, Connecticut, United States, United States
Anthony D'Erasmo's Contact Details

Anthony D'Erasmo personal email

n/a
About Anthony D'Erasmo

Highly skilled and accomplished information technology professional with experience as an IT Support Specialist, Hardware Administrator, Network Engineer, Desktop Support Specialist, and Project Manager. Supported sixteen locations, 200 business units and over 600 users.

Anthony D'Erasmo's Current Company Details
Southridge Technology

Southridge Technology

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Technical Support Specialist at Southridge Technology
brookfield, connecticut, united states
Website:
southridgetech.com
Employees:
13
Anthony D'Erasmo Work Experience Details
  • Southridge Technology
    Technical Support Specialist
    Southridge Technology Jan 2022 - Present
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  • Southridge Technology
    Technical Account Manager
    Southridge Technology Jan 2020 - Jan 2022
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  • Ethan Allen Global, Inc.
    Desktop Support Technician Level Ii
    Ethan Allen Global, Inc. Oct 2019 - Jan 2020
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  • Owner
    Independent Consultant
    Owner May 2012 - Jan 2020
    Provide multiple IT solutions and project management supportLed IT projects including network set-up, workstation set-up, VoIP phone systems, WLAN network, LAN/WAN/SANS software installations, and much more
  • Maplewood Senior Living
    It Support Specialist
    Maplewood Senior Living Aug 2015 - Sep 2019
    Westport, Connecticut
    Serve as a “go to” person on all telecommunication, hardware and software issues, as well as peripheralsSupport sixteen locations, seven new locations, over 600 users and 385 PCsUse project management, cross-functional team building, user requirements, goal setting, and real-time performance trackingDevelop collaborative working partnerships with business units, aligning IT solutions with broader strategic objectivesChange the paradigm of IT from a cost center to value-added functionCoordinate and implement IT support for seven new locations including new internet/phone service, cabling, network equipment, wireless, Avaya phone system, configuration of new desktops/laptops, and door access/keypadsLead wireless project for our Mayflower place and net locationInstalled new Avaya phone system in Newtown, Connecticut locationSupported the expansion of the Westport, Connecticut officeDeployed new anti-virus from Kaspersky to WebrootMigrated entire organization from MS Exchange to Office 365
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  • Southridge Technology
    Level Ii Hardware Administrator & Network Engineer
    Southridge Technology Jun 2014 - Aug 2015
    Brookfield, Ct
    Provided helpdesk/technical support, hardware/software and service installation, and support for 200 businessesDelivered one-stop service solutions to minimize system downtimeServed as a solutions provider and value-added consultantEstablished customer-focused partnerships to earn and retain long-term loyalty
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  • Robert Half Technology (Southridge Technology)
    Support Technician/Contractor
    Robert Half Technology (Southridge Technology) Dec 2013 - Jun 2014
    Brookfield, Ct
    Provided helpdesk/technical support, hardware/software and service installation, and support for 200 businessesDelivered one-stop service solutions to minimize system downtimeServed as a solutions provider and value-added consultantEstablished customer-focused partnerships to earn and retain long-term loyalty
  • Utc Aerospace Systems
    Desktop Support Specialist/Contractor
    Utc Aerospace Systems Jul 2012 - Jan 2013
    100 Wooster Heights Road, Danbury, Ct 06810
    Identify, resolve, and document intermediate to advanced hardware, software, and user problems, via telephone, help desk tool, and e-mailMaintain an intermediate to advanced-level of expertise in client-based software applicationsAssist in end-users conversion and support problems during PC migration and system enhancement projectsTrack and monitor problems and issues until resolved or closed in a timely fashionRefreshed over 200 computers, which included laptops, desktops and workstations
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  • Rockwell Signs And Service
    Independent Consultant
    Rockwell Signs And Service Apr 2012 - May 2012
    46 Miller Road, Mahopac, Ny 10541
    Identified areas of opportunity and cost effectiveness; devised strategy for company’s profitable advantageImplemented, deployed, manage and maintain LAN/WAN/SAN and WLAN network for companySetup QuickBooks Multi-User with QuickBooks Server Manager installationCreated network and shared drives with proper security and permissionsPerformed maintenance of all workstations and serverSetup and scheduled backup of workstations and server
  • Ability Beyond Disability
    Helpdesk Technician
    Ability Beyond Disability Jan 2006 - Aug 2011
    Bethel, Ct
    Provided Helpdesk second-level support and all Technical support to over 1300 users at headquarteres in Bethel, CT and Mt. Kisco, NY; with services ranging throughout Western CT, Guilford, CT and Westchester, Putnam and Dutchess Counties in NY.Maintained 400 desktops, 100 laptops, 50 netbooks, 1 iMac, 9 MacBook Pro's, SMART Board Interactive white boards, 5 hand-punch scanners, 80 printers and 100 smartphone’s at 3 commercial buildings, 62 group homes, 3 offices and including a Rose Farm.Performed Citrix migration of entire agency of fat to thin client desktop pc’s and configuration of Citrix Wyse and HP thin clients.Upgraded entire agency from Cisco Soho routers to Cisco 891w wireless routers.Installed 60 Xerox all-in-one printers on network server, configuring scan to email, fax and trained staff upon each installation.Completed computer refresh of over 300 workstations.Instructed one-on-one and group trainings to new hardware users and hires of deployment of desktops, laptops, netbooks, printers and smartphones.Worked with retailers and vendors on purchases of new hardware, making the most efficient and cost-effective decisionPerformed outstanding work order status and completion of a total case load of as much as 75 work order problems and requests at one time, while also working on active projects.
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  • New England Energy Management, Inc
    Office Manager/Administrator
    New England Energy Management, Inc Apr 2002 - Oct 2003
    Danbury, Ct
    Initiated, assured proper documentation, process paperwork, bill and expedite project from start to completionUpdate and maintained files and databaseDeveloped network, repair, maintain and support of company PCs, workstations and serversPerformed a back-up of Small Business software regularlyDeveloped Excel spreadsheetsPerformed data entry
  • Azimuth Interactive
    Marketing Assistant
    Azimuth Interactive 1992 - 1993
    Peekskill, Ny
    Managed online reseller network and set-up eCommerce sites for companyWorked with senior management on budgeting, purchasing, and marketing, including inventory control and contract management to help develop positive sales growth and establish excellent customer relationsAssisted in creating program contentTested programs and tracked bugs
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Anthony D'Erasmo Skills

Software Installation Technical Support Hardware Software Documentation Customer Service Microsoft Office Windows 7 Printers Troubleshooting Routers Laptops Cisco Technologies Computer Service Computer Maintenance Computer Repair Computer Hardware Pc Software Computer Setup Computer Security Pc Maintenance Desktop Support Windows Xp Professional Windows Documentation Cabling Problem Solving Outlook Mac Os X Word Customer Relations Disaster Recovery Wireless Networking Operating Systems Tcp/ip Excel Antivirus Powerpoint Web Design Access Active Directory System Center Configuration Manager Windows Scripting Windows Upgrade Xp To 7 Windows Easy Transfer Microsoft User State Migration Tool Microsoft Exchange Enterprise Vault Sophos Dameware

Anthony D'Erasmo Education Details

Frequently Asked Questions about Anthony D'Erasmo

What company does Anthony D'Erasmo work for?

Anthony D'Erasmo works for Southridge Technology

What is Anthony D'Erasmo's role at the current company?

Anthony D'Erasmo's current role is Technical Support Specialist at Southridge Technology.

What is Anthony D'Erasmo's email address?

Anthony D'Erasmo's email address is ad****@****ual.com

What schools did Anthony D'Erasmo attend?

Anthony D'Erasmo attended The College Of Westchester.

What skills is Anthony D'Erasmo known for?

Anthony D'Erasmo has skills like Software Installation, Technical Support, Hardware, Software Documentation, Customer Service, Microsoft Office, Windows 7, Printers, Troubleshooting, Routers, Laptops, Cisco Technologies.

Who are Anthony D'Erasmo's colleagues?

Anthony D'Erasmo's colleagues are Marissa Capizzi, Carlo Punturiero, Phillip Steiger, Frederick Padilla, Kimberly Rux.

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