With over 13 years of experience in the IT field, I am a passionate and skilled enterprise application administrator and business intelligence developer. My mission is to provide efficient, reliable, and secure solutions for the economic development team at the City of Orlando, where I have been working since 2017. I value collaboration, innovation, and excellence, and I strive to contribute to the city's growth and prosperity by leveraging my expertise in databases, SQL, BI, and application management.As an enterprise application administrator, I install, configure, upgrade, tune, diagnose, and maintain internal and third-party applications. I am also the owner of the change management process for the economic development team, ensuring compliance with best practices and standards. I work with vendor technicians to resolve problems, and I understand the workflow and process requirements of complex application systems. I interact effectively with diverse technical and nontechnical staff at all organizational levels, and I am self-motivated, independent, and proactive. As a business intelligence developer, I have multiple certifications in SQL Server, Power BI, and Tableau. I create various types of reports and dashboards using SSRS, and I build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction. I work with business stakeholders, application developers, and production teams to identify business needs and discuss solution options. I provide database coding to support business applications using Microsoft T-SQL.
Listed skills include Databases, Microsoft Sql Server, Sql, Troubleshooting, and 21 others.