Anthony Dash Email & Phone Number

Washington D.C. Metro Area

• Serve as supervisor in coordinating the activities of FinCEN's Regulatory Support Section (RSS), which provides interpretive guidance to industry representatives, regulators, and law enforcement regarding BSA.
• Serve as a BSA/AML subject matter expert providing accurate, detailed regulatory and interpretive guidance in response to inquiries from FinCEN stakeholders (Regulators, Financial Institutions, Law Enforcement, general.
• Provide input and intelligence to FinCEN’s Policy Division for the drafting and implementation of Rulings, Advisories, and Guidance.
• Generate trend analysis reports on inquiries received from stakeholders in order to determine how FinCEN can issue further clarity by way of guidance, advisories, and rulings.
• Conduct quality control on staff member inquiry logs to ensure stakeholders are receiving timely, accurate, and consistent guidance.
• Manage administrative and daily operation duties including creating staff schedules, approving time and attendance of staff, and conducting weekly meetings.

Washington D.C. Metro Area

• Leads a team of Bank Secrecy Act (BSA) Specialists with conducting program activities to help ensure that the institutions that are subject to the BSA are aware of their regulatory requirements under the BSA as well as.
• Create reports, analyses, and correspondence as well as developing and maintaining materials related to the BSA Regulatory Support Section
• Operating the FinCEN BSA “Regulatory Helpline" and FinCEN Resource Center (FRC) email inbox which serves as a resource for covered institutions with inquiries on BSA regulatory and compliance matters
• Training new staff members, interns, and existing FinCEN Employees to become productive members of the FRC’s Regulatory Support Section
• Contacting or helping administer the appropriate contact of financial institutions regarding errors, corrections, and handling other requests for information or documentation associated with BSA filings or regulatory.
• Communicate with and act as a liaison for various internal stakeholders (other divisions within FinCEN) and external stakeholders including financial institution regulators (FDIC, OCC, NCUA), other government agencies.

Columbia, South Carolina Area

• Provide banking solutions that meet the diverse financial needs of both established and new customers by opening new accounts, offering basic credit and investment counseling, and promoting the sale of all personal.
• Sell and cross-sell a wide range of products from checking and savings accounts to life insurance, loans, mortgages, and retirement accounts
• Perform as part of a team to provide excellent customer service and develop new business relationships with individuals, commercial businesses and organizations
• File BSA Reports such as CTR, SAR, and maintain a Monetary Instrument Log
• Initiate Domestic and International Wire Transfers, ACH transfers, inter-bank transfers
• Work with other sectors of the company including, Commercial Banking, Merchant Services, and Brokerage division to assist our larger businesses and wealthier customers with products and services

• Provided exceptional customer service to customers while processing their transactions in an efficient, accurate and friendly manner in a call center environment
• Deliver consistent customer service experience to each customer by recognizing and responding to the customer’s basic needs and identifying opportunities to promote products and services
• Achieved established sales goals by utilizing product education, best practices, sales strategies, automated systems, and corporate objectives
• Provided retail support to other departments and employees via an over the phone help desk
• Collect information necessary to file BSA Reports such as CTR, SAR, and maintain a Monetary Instrument Log
• Applied branch operating policies and procedures, while being knowledgeable and complying with Bank and industry codes of conduct, as well as security laws and regulations