Anthony Demaggio Email and Phone Number

- Manage the Facilities Manager, Programming Operations Coordinator, Lead Teacher, Marketing and Communication Coordinator, and the Community Associate for Events.-Develop and roll out policies, procedures, standards; executing the vision of the space while building team morale and culture in partnership with the Leadership team- Assist in creating and implementing a cross-training program for staff development and ensuring business continuity across various departments- Foster a gold standard of excellence in customer service and the member/guest experience- Act as a point of contact for member feedback and maintain a welcoming and respectful Club environment- Assist in planning and executing on-site events for members and the community- Collaborate with partners to develop a community happenings calendar- Contribute to space aesthetics in alignment with brand standards- Oversee all customer service tools and drive enhancements to streamline internal processes and customer experience- Maintain the staff schedule and facilitate payroll- Assist in recruitment, hiring, and onboarding, ensuring adherence to HR protocols and policies- Aid in the development and maintenance of approved Club policies, and procedures consistent with Cocoon's culture- Assist in managing Club Vendor accounts, accounts payable/receivables, and audit controls- Support resource management of labor and supply budgets- Assist in managing the Club's retails and merchandise store to ensure profitability- Aid in planning, marketing and executing revenue goals for memberships, events, classes, and camps- Conduct tours for potential members, and achieve membership targets- Conduct onboarding for members to enhance the customer experience and promote engagement in our space, community and offerings- Assist with marketing and social media campaigns and engagement efforts- Auditing of campaigns across marketing channels including the website collateral

- Supervise a staff of curators and oversee daily operations at both Genesis experience centers in an effort to achieve key metrics. - Assist in coaching and training new team members.- Successfully collaborate on the development and execution of product demonstrations and exhibit presentations for the COO of Genesis North America.- Curate a VIP experience for NDA Clientele when required through exceptionally led tours of the Genesis House by appropriately representing the brand and ensuring the proper presentation.- Compile daily end of the day recap reports including but not limited to the number of guests, events, and operations.- Assist in orchestrating and organizing project details while communicating and liaising them to the team / leadership.- Created and maintained the data of the Assouline library collection to verify the quantity and location of each volume.

- All the responsibilities I held as an Associate Teacher in addition to:- Running and leading a classroom, creating an intellectual culture that challenges and engages students in the learning process

- Inspire curiosity and love of learning to empower children emotionally and intellectually- Develop strong, meaningful relationships with students, their families and your peers and mentors- Assess and analyze data to chart your student's growth and achievement, and tailor your own teaching methods accordingly- Tackle challenges in and out of the classroom, using problem-solving as a springboard for personal growth

- Maintain office hours for tutoring- Conduct research assistance for faculty members in the history department- Assist in departmental functions- Occasionally serve as a guest lecturer- Provide classroom assistance as needed

- Assist with all student organizations including the registration, recognition, and training (including advisor training)- Assist with GrizzOrgs (student organization database) including oversight of campus-wide event calendar - Assist with student organization financial issues and concerns- Assist with student organization on-going professional development opportunities- Co-advise the Student Activities Funding Board (SAFB) or Student Program Board- Plan the annual Student Activities and Leadership Awards Banquet- Assist with campus-wide programming events

• Possess extensive background knowledge of Meadow Brook Hall, a National Historic Landmark, in addition to the family that occupied it• Utilize skills to properly communicate the history to guests visiting the home while on a public or private tour • Assistant the Guest Services Manager in daily duties as assigned

• Assist the Museum Archivist with daily duties as assigned• Catalogue and document the current collection that resides within the institution• Research for, and write, an article for the Museum Newsletter on a topic of my choosing• Independently curate an exhibit for the museum on the topic of my choosing