Responsible for supervision of personnel, marketing strategy,scheduling and productions.

Created and structured SOP’s for the Inventory department while working with outside auditors to successfully create acomprehensive ABC inventory reporting system, maintaining overall inventory accuracy of 97- 98%.Worked with the sales, customer service and QC departments to improve customer order accuracy and on-time delivery.Managed product footprint and specifications, using cubing technology to better store and pack all products.Established and managed inventory team, including all initial interviewing hiring, employee reviews, coaching, mentoring andcounseling.Worked with I.T and Maintenance departments for improvement and maintenance of department hardware,vehicles and P.M. services.; Direct report to Operations Manager for daily issues; managed all aspects of inventory control; support to internal departments.Organized and prioritized a daily plan to control staffing needs to meet production goals.Counted and maintained ABC inventory item levels in WMS software systems.Assisted Customer service and Web departments to troubleshoot and resolve product item issues.Created SOP’s and systems to process damaged and expired products.Created procedures to record and maintain all item specifications and foot prints.Met with operations weekly to set, monitor, and advance team goals.Trained, coached, mentored and counseled all Inventory team associates. Worked together with receiving and fulfillment departments to reconcile all misplaced products.

Direct report to Manager of Warehouse Operations and/or Vice President of Operations for daily issues; Facility Operations andbudget requests. Managed all aspects of inventory control. Provided support to internal PC users.Co-Managed all aspects of logistics/warehouse operations for multi-million-dollar distribution.Maintained ABC inventory item levels in Oracle and SAP software systems.Assisted with, and resolved Customer Chargeback Issues resulting in saving of revenue.Oversaw RMA Department and managed staff to resolve customer returns.Managed all FTL, LTL and small parcel shipping logistic systems.Managed contracts for Employee Services: staffed, trained, evaluated, and disciplined team members.Assisted with facility contracts and negotiations including, Electrical Services, AC and Forklift services. Scheduled and prioritized warehouse team members to meet deadlines and demands of the facility. Worked with freight carrier representatives to successfully implement the most efficient and cost effective modes of shipping.

I was offered this position originally in Office Management; this was an administrative position that grew into tech support for customer accounts, which I developed into a new position with full charge responsibilities. .Managed and maintained over 50 customer accounts including all inventory levels and blanket orders. .Trained new technical support staff. .Supervised manufacturing and sales of domestic orders.

Started with Keramos managing the Customer service and Logistics department. This later developed into managing the office operations as well. .Ordered and maintained all Inventory levels .Managed overall office operations. .Set up and maintained customer base. .Generated reports for International Q/A Department. .Created shipping systems to streamline order processing.