An accomplished financial services professional with a strong foundation in strategic operations, risk management, and financial planning, I bring a results-oriented approach to banking and insurance. With expertise in program management, budget oversight, and stakeholder engagement, I have driven significant growth and operational improvements, making me well-suited to contribute to dynamic, client-focused organizations in the financial sector.I specialize in scaling operations, optimizing financial performance, and implementing compliance controls that safeguard organizational assets. My background includes overseeing multi-state expansions and leading cross-functional teams, demonstrating my ability to manage complexity and drive profitability in regulated environments.Key Achievements:Transformed a local organization into a nationwide operation, now the 3rd largest representative payee organization in the U.S., demonstrating scalability and financial stability.Spearheaded process optimization and resource management initiatives, driving a 150% increase in managed funds to $1.6M annually.Managed change initiatives and culture integration projects, successfully merging two teams during the pandemic with zero turnover and enhancing productivity.Deep expertise in risk mitigation, financial compliance, and client-centric financial services, ensuring operational integrity and regulatory adherence.Core Competencies:Strategic Financial Planning & AnalysisRisk Assessment & ComplianceOperational Efficiency & GrowthStakeholder Engagement & Relationship ManagementFinancial Services ManagementRevenue Enhancement & Budget ControlProcess Improvement & Change Management
Balancedcare Community Services, Inc.
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Director Of Managed Financial ServicesBalancedcare Community Services, Inc. Sep 2015 - PresentRochester, New York, United StatesLed a cross-functional team of 14 professionals in managing a client base of over 2,500 individuals across locations in NY, VT, and IA, with a focus on ensuring efficient and compliant service delivery in financial and human services.Spearheaded the development and execution of business strategy to expand operations from a local service to a nationwide nonprofit, achieving growth to the 3rd largest representative payee organization in the U.S.Managed multi-million-dollar budgets and financial forecasting, scaling from $40K to over $1.5M over eight years, ensuring alignment with organizational goals and achieving a 400% growth rate.Oversaw two mergers by aligning IT, accounting, and staffing resources; streamlined processes to optimize cost-effectiveness and operational efficiency post-merger.Implemented key program innovations to support Medicaid recipients, ensuring access to community-based resources and financial stability for high-risk populations.Directed contract management, including partnerships with Social Security, local governments, and healthcare organizations, ensuring regulatory compliance and building strong relationships with external stakeholders.Key Skills:Financial Management & BudgetingStrategic Planning & Business GrowthMergers & AcquisitionsRisk Management & ComplianceProgram Management & Client ServicesStakeholder & Board RelationsCommunity Engagement & Partnership Development
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Director Of Managed Financial ServicesConsumer Credit Counseling Service Of Rochester, Inc Aug 2014 - Sep 2015Oversaw a program that assisted 400 SSI and SSD recipients and 50 Veteran's manage their finances. Supervised a staff of 4 employees while writing the program budget and helping to craft the strategic plan and initiatives. Worked to help this program grow to be self sustaining and break off into it's own 501C-3, BalancedCare Community Services. -
Credit And Housing CounselorConsumer Credit Counseling Service Of Rochester, Inc Aug 2014 - Aug 2015
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Client Service RepresentativePaychex Jul 2012 - Nov 2013Rochester, Ny•Advise clients of current IRS guidelines and government regulations regarding health care•Administer compliance testing on client tax deferred health care accounts•Recalculate employee payroll deductions and health care contribution amounts•Process claims and issue reimbursement checks to over 40,000 clients•Perform tasks using Microsoft Excel, Outlook and Word
Anthony Diluglio, Mpa Education Details
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Suny BrockportMaster In Public Administration -
Political Science -
Monroe Community CollegeLiberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Anthony Diluglio, Mpa
What company does Anthony Diluglio, Mpa work for?
Anthony Diluglio, Mpa works for Balancedcare Community Services, Inc.
What is Anthony Diluglio, Mpa's role at the current company?
Anthony Diluglio, Mpa's current role is Versatile Operations Professional excelling in program management, community development, and strategic business growth initiatives..
What schools did Anthony Diluglio, Mpa attend?
Anthony Diluglio, Mpa attended Suny Brockport, Suny Geneseo, Monroe Community College.
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