Responsible for the development of the IT infrastructure.

Responsible for the development of the IT infrastructure development, and over 12 years for IT systems and technologies.Working closely with senior management and owners, collating reports on a weekly & monthly basis for strategic planningOversee internal staff members and external contractor, ensuring that workloads are completed on time. Project management of numerous projects, many including companies wide rollouts.Managing several site including our Call Centre, NVQ, Academy and offices and 62 salonsCreating training manuals and weekly emails updates to ensure users are getting the most out of their applicationsImplemented and customized our helpdesk system that also enabled IT staff the control the software from their mobile phone as well as their computer which improvement productivity.Liaise with suppliers and negotiated costs saving across the full range of I.T. and Telecom services Prepare training manuals on new implementation and updates and weekly I.T. newsletters.Set IT budgets for new & existing products / services, responsible for a budget of £200,000 Supporting a variety of hardware including SQL, MS Server 2003 - 2008, Pc’s, Mac’s, Blackberry’s IOS, and android to Symantec backup exec 2008 -2014 to name a few. Liaise with suppliers & retailers for business development and growth potential for a long-term relationshipMotivating team and keeping them up to date with current technology and the direction of the IT department.Effectively managing the IT team as well as consultants and contractor.