Anthony Duff Email & Phone Number

Dublin, Leinster, Ireland

St. James Gate, Dublin

• Managing the order life cycle and build a great operational relationship with customers
• Maintain customer master data and market specific data requirements
• Timely shipment booking to ensure OTIF deliveries
• Act as point of contact for Diageo with shipping/ freight companies and customs
• Issuing all documentation for customs and excise purposes
• Liaising with supply planning, customer operations and government compliance groups to resolve issues

Marlborough Street, Dublin

• Actively profiling customers in order to get an accurate and detailed description of the customer’s needs and services required from the company
• Data entry of new customer set up and maintaining current database
• Credit card data handling whilst adhering to industry policies and regulations
• Order management and migration of existing accounts to new systems
• Ensuring monthly sales targets are achieved while maintaining professional tone and quality procedures
• Have… Show more

Budapest, Hungary

• Customer service for set group of customers from the UK and Ireland
• Answering calls and email enquiries on every aspect of the end to end delivery progress
• Investigate customer complaints and grievances, such as property damage, spillage etc.
• Working closely with key account managers on a daily basis to ensure customer needs are fulfilled and targets are achieved
• Order entry on SAP, Siebel and AS400 simultaneously
• Booking deliveries with haulier for both barrel… Show more