Anthony Egbo work email
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Anthony Egbo personal email
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CompTIA A+ Certified Technician and ITIL Certified Service Management Analyst with extensive hands-on training in servicing computers for optimal and reliable performance. Skilled in data administration and hardware/software root cause analysis. Expertise in people management and creative environments inside and outside of IT. After so many years as a Service Desk Analyst and Desktop Support Specialist. I have decided to expand my technical career and gain traction in the Info-Sec field. I am currently going through academic and hands-on training in becoming a professional in Technology Risk and Security.Currently, I am seeking an opportunity as a Technical Support Specialist (of any kind) and/or looking to start in the Incident Management field. I am also looking for entry level opportunities in the Technology Risk and Security field of any kind.
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Senior Technical Support Specialist (Trade Floor Support)Morgan Stanley Apr 2022 - Apr 2024New York, Ny, UsProvide all level 2 and level 3 technical support for the Fixed Income business unit trade floor -
Technical Support Specialist/Service Administrator/Trade Floor Support (Temp)Scotiabank Mar 2020 - Mar 2022Toronto, Ontario, CaService Delivery Management, Technical Support, Application Support, Product Management, Project Management, Trade Floor Support, Business Resilience Support. -
Windows 10 Technical Support SpecialistMorgan Stanley Sep 2018 - Feb 2020New York, Ny, UsProvided full onsite, remote, and onsite technical support to all employees, senior management, trade floor execs and C-Level executives with the firm.Subject Matter Expert - Windows 10 Deployment.
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Senior Helpdesk Technician (Seasonal)Kpmg Mar 2017 - Dec 2017Toronto, On, CaProvided technical onsite, remote, and phone support for all employees in the firm.Special Migration Project - Migration from Windows 7 to Windows 10 -
It Support SpecialistAon May 2015 - Jan 2017London, Gb• Performs builds of new hire PCs and upgraded PCs for windows 7 and 8.1.• Performs refresh of laptop loaners.• Performs inventory/parts processes.• Performs setup and support for Audio Video / Video conference needs (in specific locations).• Performs effective issue escalation to level 3 groups.• Performs IOS and Android mobile support for users.• Performs Incident ticket processes; Responds to assigned tickets (routine and urgent) within the time frame specified by the current IS service level agreement and works issues through to resolution• Performs basic software installation processes;• Follows standard operating processes for routine situations and asks for guidance in new or unusual situations;• Follows unit procedures for attendance and accurate time reporting;• Provided application support for Microsoft Office Suite 2010 -
Client Resolution SpecialistUbs Jul 2014 - Jan 2015Zurich, Ch- Provided level 1 help desk support for all branch and internal users in regards to all technical related issues ; Escalate technical issue to the proper team. - -
Technical Support AnalystMillennium Oct 2011 - Dec 2012New York, Ny, Us- temporary worked as trading floor desktop support technician and help desk assistant- troubleshoot network configurations- remote support for end users up to 500- move, add, and change for end users- troubleshoot network printers- familiar with a various software tools -
Field TechnicianTime Warner Cable Feb 2008 - Aug 2011Stamford, Ct, Us- internet and phone support - cable installer - customer service- temporary help desk/dispatcher- deployment/warehouse specialist -
On-Call TechnicianUnidata Oct 2007 - Oct 2007Roma, Italia, It- move, add, and change for JP Morgan Chase employees relocating to new area. -
InternPer Scholas Jun 2007 - Jun 2007Bronx, Ny, Us- imaging and ghosting active hard drives - troubleshoot defective PC's- troubleshoot laptops/printers
Anthony Egbo Skills
Anthony Egbo Education Details
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Nyu School Of Professional StudiesComputer And Information Systems Security/Information Assurance -
Borough Of Manhattan Community CollegeDigital Communication And Media/Multimedia
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Per ScholasComputer Engineering
Frequently Asked Questions about Anthony Egbo
What is Anthony Egbo's role at the current company?
Anthony Egbo's current role is ITIL v4 Certified Technical Support Specialist/Coordinator. Technology Risk Professional/Information Security. Service/Project Management Analyst and On-boarding/Administrative Support..
What is Anthony Egbo's email address?
Anthony Egbo's email address is an****@****ank.com
What schools did Anthony Egbo attend?
Anthony Egbo attended Nyu School Of Professional Studies, Borough Of Manhattan Community College, Per Scholas.
What skills is Anthony Egbo known for?
Anthony Egbo has skills like Xp/2000, Windows 7, Hp Printers, Software Installation, Windows Vista, Windows Server, Antivirus, Phone Lines, Cabling, Remote Access, Microsoft Office 2003, Microsoft Office 2007.
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