Anthony Epee-Dikor Email & Phone Number

Herblay, Fr

Vélizy-Villacoublay, Île-De-France, France

As an Enterprise Delivery Manager (EDM), ensure end-to-end quality of our services to assigned banking/retail customer within Global Accounts, whilst continually driving cost optimization through improving services delivery. Safeguard that all support, maintenance and managed services are delivered within the SLA. Control and manage the deal P&L balance sheet in cooperation with management and in accordance with the service contractDirect reports: 10 Country Enterprise Delivery… Show more As an Enterprise Delivery Manager (EDM), ensure end-to-end quality of our services to assigned banking/retail customer within Global Accounts, whilst continually driving cost optimization through improving services delivery. Safeguard that all support, maintenance and managed services are delivered within the SLA. Control and manage the deal P&L balance sheet in cooperation with management and in accordance with the service contractDirect reports: 10 Country Enterprise Delivery ManagersP&L : 33 M€Required skills: ITIL, ITSM, PMI, P&L Management Show less

Nanterre, Île-De-France, France

Client facing position with overall accountability for the delivery of the service contract and the customer experience. Direct reports: 3 Managers + 50 HRP&L : 15 M€Required skills: ITIL, ITSM, PMI, P&L Management

Paris, Île-De-France, France

Client facing position with overall accountability for the delivery of the service contract and the customer experience. Direct reports: 3 Managers + 50 HRP&L : 10 M€Required skills: ITIL, ITSM, PMI, P&L Management

Paris Area, France

Project Owner assistance : Opportunity study; RFP drafting; tenders checking; Activities setting; Quality setting.Project supervising : Stabilization; Recurrent exploitation; Quality Control; Evolution; Reversibility.Overall Service Delivery ManagementRequired skills: ITIL, ITSM, PMI, P&L Management200 K€ turnover

Sèvres, France

Packaging and development of IT Managed Services and Outsourcing solutions.Global Sales and Service Delivery Management in Africa (WCA)Global and local Partner network ManagementGlobal significant deals for local delivery10 M€ turnover on 2015Required skills: ITIL, ITSM, PMI, P&L Management

Saint-Denis, France

Client facing position with overall accountability for the delivery of the service contract and the customer experience. Business lines: Service Desk, IMAC, DSS, B&F, Projets.3 Service Delivery Managers as direct report250 engineersP&L: 5 M€Required skills: P&L Management, HR Management, Partner Management.

Ivry S/Seine, France

End user support, Break and fix, Service Desk activities+150 employeesBusiness Unit Management;P&L Responsibility;Partners Management;Business Planning and Strategy;Turnover: + 2,5 M€Required skills: P&L Management, People Management, BU Management

Client facing position with limited accountabilityBusiness lines: IMAC, DSS.25 field engineersSteering comiteesRequired skills: ITIL, ITSM

Master, Management Information Technologies, Master

It Project Manager, It Project Management, Project Management Professional

Durée de la formation : 9 mois