Anthony Facchino Email and Phone Number

Lead a safe and secure environment focused on incident prevention and response through employee training.Provide apprehension support and utilize nonviolent verbal and physical intervention techniques when necessary to minimize threats for guests and employees. Collect and document incidents and information regarding potential security violations. Promoted within four months to Union Shop Steward for Local 1412 Security Union.

Sole security officer at Off Track Wagering construction site responsible for maintaining safe and secure environment for all construction personnel.Fostered inclusive relationships with Site Superintendent and Site Supervisor, local law enforcement, and neighboring businesses and communicated all updates daily to relief security personnel.Sought feedback from supervisors regarding personal work performance and performance of team and addressed performance issues with relief personnel. Documented daily reports and incidents and discussed with supervisor weekly.

Demonstrated leadership every day by providing honest feedback, coaching, mentoring and recognition to all team members and team leaders on a daily basis ensuring to recruit, develop, and retain productive team members meeting turnover goals annually. Managed the day-to-day operations of the Logistics team setting appropriate goals daily for sales floor stocking processes; managing 25 team members.Prioritized workload to ensure the store was in stock and impactful at store opening and peak times.Motivated staff to meet payroll goals weekly and monthly in order to achieve expense control.

Connected with potential customers for new sales opportunities, utilized negotiation skills, and promoted all launches for new inventory. Established pricing guidelines for all stereo equipment based on promotional sales tactics.Ensured timely delivery of all products to customers.Secured daily sales volume of $1200, highest in division.

Provided individualized customer service to shoppers, suggesting items that complemented customer choices by staying current with trends and styles.Collaborated with shipping and receiving manager to ship and receive large merchandise orders. Implemented store standards daily, making sure all displays were correct and that all employees were trained on proper sales floor maintenance. Coordinated with web order department to fill, ship, and track online merchandise orders for customers.Managed merchandise by restocking sales floor on a daily basis, including stock room maintenance.