Leads a team of Lean Six Sigma Black Belts on Operations Management and Continuous Improvement activities to improve productivity and generate efficiency savings for the organization.

In-charge of leading the application of Operations Management (OM)-Practicing OM principles to using workforce management tool to support the OM practiceWorks with operational teams in all parts of the business to analyze, review, identify and document business process improvement opportunitiesActs as a mentor/coach to business partners and leadership team to promote and encourage continuous process improvements (developing the continuous improvement mindset) and application of OM best practiceApplies Six Sigma and Lean Sigma tools and techniques to improve a process or address a need/problem areaProvides training on Operations Management and Lean Six Sigma (LSS)-Developed curriculums and training materials for OM and LSS trainingEnsures integrity and consistency in all initiatives and allocated tasks Identifies, understands and manages inter-project dependencies, risks and issuesDelivers progress status related reporting to senior management and committee structures as required.Provides business partners and business leadership with independent consultation and support in the delivery of business change opportunities and recommendations. Acts as a source of structured change management and process improvement expertiseDoes planning, coordinating and consulting with both business and project teams to ensure delivery in a consistent and effective manner

•Spearheads the design & implementation of change deliverables in support of change plans•Manages change/project plan quality that includes quality planning, quality assurance, and quality control. Implements quality and process improvements and makes process adjustments to ensure quality improvement•Manages change/project plan process, communications and organizational and training. This includes communications planning, information distribution, performance reporting, and administrative closure. Conducts project performance reporting and project administrative closeout•Oversees the design, development and delivery of the following-Process – business process maps, PPM and work instructions-Organization – changes in roles: addition, reduction and revision of an existing role-Training – training needs assessment, creation training materials and curriculum development, training execution and evaluation-Communication – Comm plan, change cascade to affected stakeholders•Integrates process, communication and training plans with change management plans•Develops stakeholder management plans, in advising the business organization for smooth transition change from the “as-is” to “to-be” end state regarding the scope and impact of the expected changes•Facilitates workshop sessions with multiple stakeholder groups, as required by the change plan, to drive and enable the changes•Performs ongoing impact assessments across multiple stakeholder groups•Establishes measurement approach and leads the development of the processes and tools to measure the effectiveness of change plans•Recommends solutions and approach to mitigate changes, risks and business impacts in driving the change implementation, including managing resistance and stakeholder management•Drives best practices sharing, collaboration & standards dissemination across process, training, organizational and communications•Revises and improves change tools and templates to support and sustain transformation

Transformation and Migration Lead for APAC Financial Transformation Operating ModelAugust 2014 – April 2016•Acts as Financial and Accounting Transformation Lead for APAC Finance Transformation program – Offshoring of financial processes from APAC countries to India as part of the Financial Transformation Operating Model (FTOM) global strategy•Manages financial transformation program from IT and F&A perspectives including process migration planning and timelines, application access provisioning, fileshare data migration and other requirements to meet Finance Transformation Operating Model of the company.•Performs analysis on access issues encountered by finance & accounting (F&A) users and created IT support model•Ensures monitoring and closure of issues and open items that are critical in achieving process transformation objectivesSr Business Analyst for Financial Systems Development and AutomationFebruary 2013 – August 2014•Performs Business Analysis Planning & Monitoring (e.g. Prepares the business analysis approach by specifying team roles, deliverables, analysis techniques, the timing and frequency of stakeholder interactions, and other elements of the business analysis process for high risk projects).•Partakes in Requirements Elicitation and Requirements Management & Communication by assessing the impact of requirements changes on the overall requirements activities and clarifying the scope of the whole project/initiative.•Responsible for end-user support through collecting and evaluating all feedback and information from end-users to ensure financial control requirements within the system are in place (necessary to correct any issues are addressed in future build releases, iterations or versions of the product).•Performs Test Management, Reporting and Analysis to ensure all incidents are reported and fixed within the prescribed project timeline.•Conducts trainings for end-users for standards and best practices for the business processes.

• Acts as the primary intermediary in analyzing and reporting APAC and Regus Regional Treasury operations to the Global Corporate Treasury. • Manages back-office support to the Regus Global Corporate Treasury and oversees Treasury activity in APAC in coordination with Global Corporate Treasury.• Identifies processes that can be off shored or transitioned to shared service center. This role includes managing of migration timeline, FTE analysis, costing/budgeting and ensuring proper handover (training and documentation process).• Ensures allocation of roles and responsibilities between Sr. Treasury Analyst and Treasury Analysts and FTE analysis for all treasury processes.• Cash management and funding function – oversees every company entity has sufficient cash for payment and capital expenditures funding process (including review and approval of fund transfers, settlement of investments like acquisitions, purchases of required foreign currencies, monthly rental payments for leased space and other associated business expenses).• Foreign exchange risk management – manages foreign currency exposure to minimize impact of currency volatility (via hedging or intercompany loan).• Manages intercompany loans, financial requirements and payment schedule for optimum cash benefit for all Regus entities.• Creates detailed treasury analysis and reports such as financial models and strategies (scenario diagram) for Regus corporate treasurer.• Interacts with external banks and internal / external service providers with respect to treasury/finance service quality and process issues.• Responsible for enforcing treasury control mechanisms to ensure appropriate safeguarding of cash flows.

• Manages projects and timeline to ensure all deliverables meet established quality standards and client expectations. Act as the primary client point of contact.• Provides technical and business support and executes work plan activities associated with the project and testing of Omgeo solutions.• Responsible for maintaining all documentation and detailed notes related to the project – Creation of process flowcharts, narratives and project plan.• Facilitates communication and collaboration among Omgeo business partners e.g. Sales and Relationship Management, Product Management, Product Operations and Training.• Acts as project head for various client projects and serves as the business analyst and project manager for each client engagement as required.• Elicits requirements using interviews, document analysis, requirements gathering meetings, workflow analysis and develop recommendations based on experience gathered from past client engagements. All information acquired will be used for the creation of Master Services Agreement (MSA), Statement of Work (SOW) and Service-Level Agreement (SLA).• Monitors client progress during initial production rollout and successfully handover to production support teams including managing client expectations (alignment of goals).• Manages internal workflow stakeholders that will be responsible for the project install, client support and system administration of Omgeo’s products.• Facilitates/conducts User Application Testing (UAT) and system conformance testing during the project integration phase.

• Performs internal and external foreign exchange hedge placement with investment banks.• Review and sign-off of treasury reports for Asia Pacific countries (includes cash flow forecast, foreign exchange risk report, financial position summary).• Takes part negotiations on financing and cash management with Henkel’s investment banks (includes negotiating special rates and additional services).• Creates presentations and analyses on the company’s cash and fund management processes.• Performs risk management to maximize profitability of each Henkel entity in Asia Pacific region (including protecting the EBIT from foreign exchange loss or currency volatility).• Coordinates with country CFOs for matters relating to treasury such as cash net working capital management, allocation of guaranteed loans and cash management (includes banking laws in Asia Pacific countries and accounting practices).• Acts as Security Manager for Bank Account Management, designating and assigning bank signatories and bank account authorization.• Involved in trade financing activities such as supply chain financing & guarantee utilization.• Directly reports and acts as back up to Henkel’s Regional Treasurer for Asia Pacific.

• Facilitates Treasury FX and Equity Sales Reporting for Deutsche Bank’s global branches• Performs controlling functions for daily, weekly and monthly sales reporting to ensure data accuracy in report distribution• Updates Issues Log, Key Controls Points database and Internal Control Framework (ICF) documentations such as SIPOC diagram (Supplier-Input-Process-Output-Customer), Process Flowcharts, Process Narratives and Key Operating Procedures• Coordinates sales reporting data with process sending location and regional treasury business managers and staff (i.e. traders, salespersons)• Initiates run-the-bank calls for issue handling and process improvements• Performs daily equity P&L report and review (ensures accuracy and timeliness) for London CFO• Prepares end-day-reporting for finance managers to reflect daily equity trading output• Validates daily gains, operational costs & all equity P&L items for accurate P&L reporting• Updates Issues Log, Key Controls Points database and Internal Control Framework (ICF) documentations such as SIPOC, Flowcharts, Narratives and Key Operating Procedures• Also acted as Sarbanes and OXley department coordinator; Business Continuity Planning (BCP) department coordinator and internal trainer for Foreign Exchange Course.

• Knowledge expert of passenger revenue accounting process for airline company clients• Prepared weekly metrics report and proposed work plan submitted to BPO Director for planning and evaluation purposes• Conducts training, mentoring and one-on-one coaching for new team members/project hire employees• Performs quality control (QA) for airline company clients• Created work process, time line and training tools for project hire employees that resulted to backlog elimination of United Airlines contracts. This backlog elimination project resulted to more efficient audit process for United Airlines Audit team