Site Reliability Engineering Manager
I led a team of three US-based and eight India-based SRE/DevOpsprofessionals from Feb 2017 to Dec 2022, fostering collaborative synergy anddriving performance excellence. I provided 2nd and 3rd-tier productionsupport to maintain high operational standards and resolve technical issues.I controlled a multimillion-dollar IT hosting budget, focusing on costreduction and resource optimization. I managed procurement, renewals, andcoordination with external providers, overseeing comprehensive vendormanagement operations. I facilitated sales initiatives by providing pricingfor hosting, setup, and environment support for new endeavors.Here are some of my key achievements:• Secured million-dollar hosting cost savings by contributing to corporateIT AWS/OCI hosting governance board as key member.• Orchestrated migrations from on-premises infrastructure to AWS forseamless transitions and optimized cloud environments.• Planned and led successful maintenance/migration of 348 compute nodeswhile directing multiple projects and transitioning 81 external endpointbusinesses from on-premises infrastructure to Oracle Cloud Infrastructure.• Drove application/infrastructure vulnerability mitigation by collaboratingwith risk assessment and mitigation strategy team.• Implemented cost-saving measures on AWS, optimizing resource utilizationand contributing to substantial financial efficiencies.• Defined robust incident and problem management processes for applicationsfor effective workflows and issue resolution.• Established robust change management processes for applications withmultiple teams to improve compliance with protocols.• Accomplished availability rate of over 99.9% by successfully maintainingmultiple cloud-based SAAS projects across OCI and AWS.• Saved significant costs by initiating monthly reporting, cost-savingmeasures, consolidation strategies, and capacity analysis.
