HR Shared Services MI Team, Business ServicesTeam Management – Managing a team of 9, cost centre owner, training budget, performance management to SLAs and recruitment.Project Management – Prince2 Practitioner, PM on 18 month project to deliver enhanced self-service MI to line managers using SAP BI (Business Objects) + other projects.Organisational Change – Managed the merger of my team with the Health & Safety Data team to deliver economies of scale (overall headcount reduced by 2).Change Management – Redesigned team structure to cope with a further 2 heads reduction, up-skilled on use of VBA and focused on process automation.Planning & Organisation – Workload planning, skills/resource management, policy/process design and project planning.Reward Implementation – Delivered annual cycle implementation and rolling programme of harmonisations with negotiation modelling support.Efficiency & Standardisation – Standardised core provisions across the business to enable more efficient production.Stakeholder Management – Liaise with stakeholders in IT, Admin, Payroll, Corporate Centre and manage relationships with HRBPs, Safety Director and other senior customers.

Management Information Team, Business ServicesDelivered people focused MI, project support and Reward for E.ON’s Retail business of over 7000 employees.Core Responsibility - Design and timely delivery of regular MI to Retail HR and Senior Management, including trend analysis of key people metrics such as Attrition & Absence. Insight - Prompt and insightful ad-hoc MI requests which often formed the basis for board level discussions. Change Management - Supported the transition to a self-service culture for operational level MI via SAP Business Intelligence.Relationship Management – Managed key stakeholders in Finance, HR Business Partners, Reward Specialists and Senior Management. Project Support - Supported major cross business projects which have an impact or reliance on people data.Managerial Experience – delegation, performance management, coaching and development of an Analyst.Reward – Annual cycle implementation in SAP HR across four different collective agreements for Bonus, Merit and Annual Pay increases.

People Management Information Team, Business ServicesDevelopment - Development and automation of HR MI Packs for error free and efficient production.Process Redesign - Complete redesign of UK wide Business Mileage information suite.Relationship Management - Overhauled Apprentice MI reporting and turned a vocal detractor of the team into a positive relationship.Outstanding - feedback from customers on the timeliness, accuracy and presentation of the ad-hoc MI I provided.

Technology & Transformation Team (International Assignment Services)Support and development of a suite of online tools for expatriate tax management and tax return preparation for international assignees.Transitioned in new clients; process redesign, costing and development of on-line client portal websites to collect, store and exchange information securely.International assignee global tracking system superuser; liaising with developers in the US, other superusers around the globe, creating user guides and running training sessions.Actively involved in business development including a number of successful proposals, researching and drafting the proposal documents.