Event Management, Event Sales, Revenue Growth, Customer Relationships, Strategic Planning, Sales Strategies, Business Objectives, Budget Management, Contract writing, Cost Control, Cost Reduction, Sales Forecasting, Sales Analysis, Event Planning, Event Plans, Event Logistics, Logistics Oversight, Client Consulting, Operational Improvements, Process Improvements, Project ManagementDIRECTOR • Aggressive management of services and procedures that support the core business of the Heritage center. Ensuring it has the most suitable working environment for it employees and visitors. Oversight of $3.5 million budget and rehabilitation efforts for facility, meeting rooms including commercial and retail spaces. • Increased sales of retail store from $10K annually to $55K annually implementing new product integration and training of sales staff in effective customer focus disciplines that contributed to increased sales. United States Navy – Washington, DC…...Nov1986 –Nov 2006Leading Petty Officer (Active Duty Military)• Formulated innovative methods that improved ineffective request procedures for maintenance coordinating and scheduling contractors for repairs, significantly improving down time of all operating equipment • Performed daily operational duties, including policy changes to day-to-day office operations, administrative support, training of staff members, and coordination of personnel activities. Revamped event request form streamlining process saving command countless man hours.

NAVY RECRUITER • Planned, managed, and delegated responsibilities to staff by following established procedures, regulations and policies. Empower all junior sailor to buy into station overall goal. Managed recruitment, selecting qualified candidates, making offers of employment and terminations when necessary.• Established recruiting requirements and exceeded goal by networking and cultivating relations with local two year college programs increasing over recruitment by 35 percent DEPARTMENT PLANNED MAINTENANCE SUPERVISOR• Analyzed customer support operations for efficiency and effectiveness. Made changes to operations to improve civilian/military personnel management, information management, and administrative functions.• Supervised planning and Maintained records of preventive maintenance, for all components, system and subsystems with in communications department to insure combat readiness DEPARTMENTAL SUPPLY OFFICER• Maintained financial logs, records and departmental budgets of 5 million insuring all inventory and records are up to date. Consistently forecasted budgetary needs which allowed for healthy business and avoided supply shortages • Worked with local vendors establishing a working partnership ensuring the navy timely turn around minimizing down time • Negotiates and Draft contracts for government and private industry. Solicit bids for all required work and awarding bid to cost effective and highest quality bid. Saving department thousands of dollars• Re-positioned and reduced overall operational cost by implementing competitive bidding and vendor relations discounts. Simplified logistical procedures that minimized client barrier for scheduled events and setup and reduce the number of employees needed to operate the facility.