Within this role I am required to;- Complete regular security patrols of the premises reporting any and all damages/ irregularities.- compile a fully detailed report throughout my shift, mentioning anything of significance (Keys being left with the concierge, Delivery times, contractors arriving on site, Maintenance work that needs addressing, Emergency services (if necessary), etc).- Answer any questions/ queries that residents may have.-Monitor and update all social media… Show more Within this role I am required to;- Complete regular security patrols of the premises reporting any and all damages/ irregularities.- compile a fully detailed report throughout my shift, mentioning anything of significance (Keys being left with the concierge, Delivery times, contractors arriving on site, Maintenance work that needs addressing, Emergency services (if necessary), etc).- Answer any questions/ queries that residents may have.-Monitor and update all social media pages for the apartment complex (Facebook, Twitter & Instagram).Parcel Management.- First line of contact (in case of emergencies).- Monitor CCTV throughout, and cautiously deal with anything that will need addressing by taking the correct necessary actions.- Liaise with the asset management team regarding specific properties. Show less

During this role I was required to;- Promptly use the OPERA system.- Checking any and all guests in/ out.- Update any reservations for expected guests.- Processing any online payments/ deposits made for bookings.- Handling cash and card payments any and all guests make for any additional amenities (Breakfast, refreshments etc).- Ensure the area of work is presentable and clean throughout.- Maintain a friendly and welcoming environment for any and all guests.-… Show more During this role I was required to;- Promptly use the OPERA system.- Checking any and all guests in/ out.- Update any reservations for expected guests.- Processing any online payments/ deposits made for bookings.- Handling cash and card payments any and all guests make for any additional amenities (Breakfast, refreshments etc).- Ensure the area of work is presentable and clean throughout.- Maintain a friendly and welcoming environment for any and all guests.- Complete regular fire safety walks to ensure all fire alarms/ exits are in correct working order.- Provide guests with any information about the city (this may include making recommendations for restaurants, bars, venues, etc).- Answer any questions/ queries any guests may have regarding the hotel.- Compile a report of any on goings during the shift for the morning staff to be aware of any necessary changes. Show less

Within this role I was required to;- Set up all rooms for different events such as; Weddings, Birthday parties, Christmas parties, Business meetings, Private dining's, Afternoon tea, etc.- Set up the Bar before the shift starts ensuring everything that has been pre ordered is ready for guests arrival.- Interact with the Barback for any product that is running low/ is sold out is regularly restocked.- Handle cash/ card payments.- Cash up the till at the end of a shift/… Show more Within this role I was required to;- Set up all rooms for different events such as; Weddings, Birthday parties, Christmas parties, Business meetings, Private dining's, Afternoon tea, etc.- Set up the Bar before the shift starts ensuring everything that has been pre ordered is ready for guests arrival.- Interact with the Barback for any product that is running low/ is sold out is regularly restocked.- Handle cash/ card payments.- Cash up the till at the end of a shift/ event.- Process any room charges (Ensuring they are signed by the correct guest).- Offer table service.- Handle any complaints guests may have whilst updating the management team during.- Keep a regular stock intake. Show less

During my time working at Sports Direct, i was required to;- Maintain a welcoming environment for all customers.- Help customers find the right product for them or offer something similar.- Ensure the shop floor looks presentable during a shift.- Handling both cash and card payments.- Control and correctly label any new stock that arrives.- Handle any returns customers may have and offering refunds after liaising with the management team.`

This role would consist of;- Welcoming all guests to the venue, showing them to their tables.- Maintaining a clean and tidy work station.- Offering table service to all guests.- Clearing tables during service to maintain guests enjoyment.- Handling cash/ card payments.- Dealing with any issues/ complaints that guests may have.- Keeping the bar fully stocked throughout.- Working within a team to create a comfortable and welcoming environment.