Train the next generation of workforce in crucial professional skills through courses such as Public Speaking, Public Relations, and Professional Communication. Having taught more than 1000 students, maintain an average of 4.75 out of 5 on student evaluations. Mentor several registered student organizations (RSOs) through the role of faculty advisor. Plan and implement student recruitment and retention events. Serve as guest speaker for multiple events.

In conjunction with the Center for Cybersecurity Research and Education, created, reviewed, and revised pedagogical and cybersecurity-related instructional support materials to reflect best practices and alignment with existing curriculum efforts. Designed and conducted training and developmental programs to improve individual and organizational performance. Facilitated customer communication and coordination, and oversaw stakeholder engagement. Developed methods for problem-solving and project tracking. Planned and hosted events, including serving as master of ceremonies.

Screened, interviewed, and hired new staff. Developed and implemented new training curriculum in accordance with industry best practice. Collaborated with Operations Manager to optimize safety and efficiency. Advised CEO on relevant law and policy affecting operations.

As a member of the senior leadership team, led the planning, development, implementation, and continuous improvement of the organization’s educational programs. Recruited, hired, trained, and performance managed staff of more than 200 Crew Trainers and managers. Other duties included project management, event planning and facilitation, external relations, and public speaking engagements.

Led day-to-day operations of educational programs in an effective, efficient manner and within established budgets and timeline. Served as lead manager and subject matter expert for multiple different programs. Participated in hiring and training of Crew Trainer staff.

Facilitated communication between the Chief Executive Officer/Executive Director and key internal and external audiences. Wrote speeches and created presentations for direct use by the CEO. Consulted on community outreach, fundraising, and public relations activities. Facilitated site visits for VIPs.

Supervised daily operations of more than 100 Crew Trainers. Designed, developed, and implemented new ideas for streamlining operational efficiency. Provided creative solutions to customer service inquiries.

Led groups of between 10 and 40 trainees in educational and team building activities. Participated in sales, recruiting, and community outreach projects.

Designed and developed communication material including press releases, print advertisements, and newsletters with the goal of increasing public awareness.

Designed and developed comprehensive situation analysis and subsequent strategic communication plans. Participated in fundraising and public relations activities.

Contributed multiple articles and blog posts regarding public relations in the current environment.

Designed and developed print and radio advertisements, billboards, and newsletters with the goal of increasing public awareness.