Anthony Grimshaw

Anthony Grimshaw Email and Phone Number

Certified Google IT Support Specialist | Customer Service Specialist | Relationship Building @ DoorDash
san francisco, california, united states
Anthony Grimshaw's Location
Monterey, California, United States, United States
About Anthony Grimshaw

I've recently completed my Google IT Support Specialist Certificate which is comparable to the compTIA A+ training. I hope to combine my customer service, troubleshooting, critical thinking, and technical skills together to move into an IT support and IT security job position. Ive always been interested in technology from a young age and I have a strong passion for learning all there is to know in computer and internet technology and that why I believe I have the skills to start a great career for myself in the tech industry.

Anthony Grimshaw's Current Company Details
DoorDash

Doordash

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Certified Google IT Support Specialist | Customer Service Specialist | Relationship Building
san francisco, california, united states
Website:
doordash.com
Employees:
16265
Anthony Grimshaw Work Experience Details
  • Doordash
    Food Delivery Driver
    Doordash Jul 2019 - Present
    Monterey County, California, United States
    •Provide excellent customer service and quick delivery experience handling and average 130+ orders a week.•Maintained a high customer satisfaction rating of 98% by consistently going above and beyond to exceed customer expectations with 100+ positive customer feedback comments through comment cards monthly.•Quickly shopping for customers and demonstrating strong communication skills by resolving an average of 20 delivery issues weekly for product substitutions for out of stock… Show more •Provide excellent customer service and quick delivery experience handling and average 130+ orders a week.•Maintained a high customer satisfaction rating of 98% by consistently going above and beyond to exceed customer expectations with 100+ positive customer feedback comments through comment cards monthly.•Quickly shopping for customers and demonstrating strong communication skills by resolving an average of 20 delivery issues weekly for product substitutions for out of stock items and addressing customer inquiries promptly with great customer service.•Utilized gps application technology tools to optimize delivery routes resulting in a 97% on time or early delivery rating monthly. Show less
  • Blackthorn Pools And Spa
    Pool Technician
    Blackthorn Pools And Spa Jun 2015 - Dec 2018
    Salinas Ca
    •Cultivated and maintained strong customer relationships, resulting in monthly sales with an average of 12k in pool and spa maintenance equipment resulting in record annual sales each year•Educated customers on proper pool maintenance techniques and chemistry, ensuring improved customer satisfaction and retention with a 10% increase in new customers each quarter through word of mouth and logo branding.•Managed daily pool/spa maintenance routes with Google calendar optimizing… Show more •Cultivated and maintained strong customer relationships, resulting in monthly sales with an average of 12k in pool and spa maintenance equipment resulting in record annual sales each year•Educated customers on proper pool maintenance techniques and chemistry, ensuring improved customer satisfaction and retention with a 10% increase in new customers each quarter through word of mouth and logo branding.•Managed daily pool/spa maintenance routes with Google calendar optimizing time management and increasing productivity serving an average of 13 customers daily.•Collaborated with 5 team members through daily brainstorming meetings to plan and coordinate weekly spa deliveries, showcasing excellent teamwork and critical thinking and troubleshooting skills by solving last minute scheduling changes and customer requests.•Maintained an organized work trucks and store inventory daily by having a 15 min morning preparation schedule and routine contributing to a more efficient and streamlined workflow to increase productivity. Show less

Frequently Asked Questions about Anthony Grimshaw

What company does Anthony Grimshaw work for?

Anthony Grimshaw works for Doordash

What is Anthony Grimshaw's role at the current company?

Anthony Grimshaw's current role is Certified Google IT Support Specialist | Customer Service Specialist | Relationship Building.

Who are Anthony Grimshaw's colleagues?

Anthony Grimshaw's colleagues are Mitchell Bushong, Makita Hubbard, George Amanatides, Kelli Steward, Brian Babbitt, Teklit Tadese, Leah Kortz.

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