• Spearheaded a dynamic sales team targeting C-level executives at companies with annual revenues ranging from $100M to $3B.• Led a team of 8 sales representatives, providing guidance and support to exceed targets through training and coaching.• Guided the only team out of four to surpass quota in June, achieving 103% to goal.• Developed and executed cold outreach strategies using LinkedIn Sales Navigator and ZoomInfo to connect with potential leads.

• Coached, trained, and led a team of 10-12 Sales Executives including in-office and remote representatives selling to SMB, enterprise chains, and virtual restaurants.• MVP manager of a consistent top 10 sales team, averaging 144% to quota/month.• Top 3 sales team YOY in average margin per deal.• Hired and coached 4 new reps to be within top 25% of performers within 6 months.• Identified opportunities to improve effectiveness and efficiencies with processes, tools, and product offerings.• Used Salesforce to develop regular tracking and reporting of key performance metrics and translate theses metrics into implications and recommendations. • Developed effective coaching strategies and content for team meetings. • Coordinated with the whole restaurant sales organization including sales operations, finance, and marketing to ensure proper communication and alignment across the teams. • Developed clear expectations and instilled accountability for employees across all aspects of their performance. • Cultivated an open sales environment with maintaining competition and self-reliance. • Took on projects outside of the scope of day-to-day responsibilities as needed by the sales department.

• Coached, trained, and led a team of 10-15 Inside Sales Executives selling to SMB and enterprise chains. • Held representatives accountable for hitting daily/monthly activity and performance goals.• Helped pilot a new Contact Cadence used in conjunction with Playbooks/Inside Sales successfully improving time management behaviors while increasing productivity in all KPIs.• Hired and coached new reps to be within top of their ramp class for total % to quota• Worked closely with training to help revamp the onboarding experience for reps. Implemented new sales training topics and overall schedule to give management more visibility and provide more hands-on training. • Reviewed sales calls to determine missing elements from pitches, facilitated weekly group trainings, coached one on one, and implemented role-playing techniques. • Proactively identified and launched initiatives to drive both new business development growth and operational excellence.• Collaborated with marketing to ensure sales was aligned with their messaging and provided feedback about the campaign's effectiveness. • Identified and implemented process improvements to drive efficiency and productivity.• President’s Club Award 2019

• Served as the primary relationship owner for an assigned group of top tier merchants with responsibility for closes, retention and growth.• Had an accurate understanding of prospect needs tailoring and positioning Groupon’s suite of products to drive maximum value to all parties.• Maintained up-to-date account plans and kept organized records of activities.• Acquired and integrated industry knowledge related to general trends and competitors.• Understood and applied concepts to gather and use data to inform decision making and persuade others.

• Facilitated the growth of revenue through increased and expanded merchant features, via outbound calls from a marketing generated leads.• Provided support to our small and medium size merchant base by answering inbound questions and inquiries.• Executed prescribed client communications strategy to ensure service needs are met and drive continued engagement with Groupon, encouraging client retention and loyalty.• Inbound Rep of the Year - 170% goal attainment • Member of the leadership program, mentoring executives and teaching best practices.

• Participated in and documented discussions during client meetings and conference calls.• Created and provided feedback on project estimates and timelines.• Consulted clients about campaign requirements and objectives.• Located and proposed potential business deals by contacting potential partners.• Managed and created content for the company’s social media accounts.• A/B testing for emails and social media posts.

• Managed operation of the retail grocery store, including store performance, control cash, budget, inventory/security, customer service, and management staff.• Trained and evaluated employees.• Monitor inventory levels and order new items.• Communicated sales goals, department performance, and sales opportunities shrink out of stock to ensure positive results.• Create business strategies to attract new customers, expand store traffic, and enhance profitability.• Develop and arrange promotional material and in-store displays.• Undertake store administration duties such as managing store budgets and updating financial records.