Anthony H. Email & Phone Number

King Of Prussia, Pennsylvania

• Lead product strategy, boosting user engagement by over 12%, enhancing team collaboration.
• Oversee cross-functional teams, achieving a 9% reduction in time-to-market for new features.
• Streamline operations, resulting in a 7% increase in efficiency across product management processes.
• Lead strategic product operations, driving innovation and aligning cross-functional teams to deliver transformative solutions that meet market demands.
• Optimize product lifecycle processes, leveraging data-driven insights to enhance efficiency and streamline decision-making across the organization.
• Foster synergy between product, engineering, and marketing teams, ensuring seamless execution of product strategies and go-to-market initiatives.

King Of Prussia, Pennsylvania, United States

• Designed service offerings tailored to enterprise and commercial market segments, encompassing value positioning, service scope, collateral development, andpricing strategies.
• Led the Professional Services (PS) team in developing and delivering innovative customer solutions, ensuring alignment with business objectives.
• Consistently delivered projects on time and within budget, maintaining high standards of quality and client satisfaction.
• Directed initiatives and projects to meet or exceed revenue targets, driving business growth and customer value.
• Oversaw the successful delivery of product and solution implementations, leveraging strong leadership, project management, and resource allocation skills.
• Held accountability for financial performance, including bookings, revenue, gross margin, and team utilization metrics.

King Of Prussia, Pennsylvania, United States

• Conducted analysis, managed resources, and effectively communicated results to customers through written reports and oral presentations.
• Collaborate on the design and development of projects, ensuring timely and high-quality deliverables.
• Utilize and maintain proficiency in development and collaboration tools such as Maven, SVN, JIRA, and Confluence.
• Partner closely with stakeholders and onsite teams to align project goals and deliverables.
• Provide security-related guidance and expertise to customers and project teams.
• Served as the Technical Project Lead for configuring and implementing Vertex Sales & Consumer Use Tax system upgrades across Americas region operations.

King Of Prussia, Pennsylvania, United States

• Participated in all phases of a Vertex/ERP, sap and/or oracle software implementation by adhering to Vertex’s best practice methodology and providing consulting services to other Vertex consulting team members.
• Collaborate with Vertex Sales Account Team during the sales process to demonstrate solution options, the delivery strategy and plan to maximize client value from the VE solution over time – including interfacing with.
• Assist in the design, implementation, and maintenance of tools by:o Analyzing and identifying the requirements and needs of the organization as it relates to TAX/ERP content.o Create; design and review with customers.
• Collaborate directly with peers at multi-national corporations and their advisors/Vertex partners (Big 4) to establish/support a vision for Vertex technology and services to deliver high value tax management and.
• Participate in team-based work environments (Client, Vertex and Third-Party personnel) in support of the team’s achievement of business objectives.

Berwyn, Pennsylvania, United States

• Achieved 95% ticket resolution within SLA, significantly boosting customer satisfaction.
• Trained staff on new software, improving efficiency and reducing errors by 12%.
• Introduced feedback systems, resulting in a 40% improvement in service quality.
• Streamlined processes, cutting response times and boosting team productivity.
• Collaborated with cross-functional teams, effectively addressing complex client issues.
• Led development of new support tools, optimizing team efficiency and proactively tackling product issues.

Wayne, Pennsylvania, United States

• Managed Microsoft 2000 Servers in a multi-domain environment, overseeing security, patch management, and user access controls.
• Led disaster recovery projects for all Windows 2000/2003 servers, ensuring system resilience and data protection.
• Served as Database Administrator and Developer, responsible for database management, modifications, security, backups, and recovery processes.
• Designed, developed, and maintained both Internet and Intranet sites, including www.microfocus.com, www.cobolportal.com, www.cobolstandards.com,www.cobol-tm.com, and ftp.microfocus.com.
• Oversaw the creative design, site layout, and content development, ensuring a user-friendly experience.
• Managed site analytics, search engine optimization (SEO) strategies, and template management for improved online visibility and performance.

Bachelor Of Science - Bs, Computer Science

Computer And Information Sciences And Support Services

Attending Penn State for the following courses: JAVA, XML, Database Design and Data Warehousing Certified in XML and XSLT