Anthony Hamzeh Email & Phone Number

Virginia, United States

Herndon

• Designed, developed, and implemented a JSON-based data analysis and custom application monitoring dashboard using Python, Apache, JavaScript, CSS, Ajax, and JQuery. Developed a system for managing data files and computing key system metrics for continued monitoring, and as an aid in troubleshooting issues. Integrated solution on Amazon AWS leveraging EC2 (RHEL), S3, and RDS.• Manages Windows 2012 server configuration for internal file sharing and for key services including DNS, DHCP, and external VPN. Monitor and manage AWS cloud based services including IAM, S3, RDS, VPC, EC2 (reserved and on demand instances), and create scheduled CLI tasks in Data Pipeline.• Manages corporate network and AWS resources including Drupal Web site. Enables secure access and manages firewall rule set to support application specific requirements and Voice Over IP (VOIP). • Developed a real-time data visualization web dashboard solution utilizing MongoDB, Python, Python Flask, and D3 JavaScript.• Developed a CRUD web application utilizing Node.js, Express, Mongoose/MongoDB, Jade, Passport, and jQuery.

Network Management• Monitor site location servers and perform triage when outage occurs by flushing/renewing IP address, then ping reported IP address for response• Port-clear MAC addresses to add new devices to network using PuTTY• Assist users with connectivity issues with hardware and software capabilities• Manage service and incident requests using System Center Service Manager (SCSM)• Distribute broadcast messages to more than 16,000 global usersSystem Management• Extensive usage of Active Directory to enable/disable user accounts, unlocking user accounts, password resets as well as adding machines, configuring new users to the appropriate domain, and adding customized membership groups to user’s accounts• Assist users with MS Outlook for email synchronization, customizing folders as well as archiving emails and configuring layouts• Assist with end-user SharePoint application issues to include troubleshooting implementation on DOJ customized applicationsMobile Device Management• Blackberry activation/deactivation, resets, and configuration on BES server 2008/2010 • Perform Android and Apple device activation/deactivation, password resets, and configuration using VMware AirWatch• Configure Adobe Acrobat to conform to customized DEA softwareNetwork / Remote Access• Utilize Remote Desktop Connection, MS Lync to remotely assist users with requests• Manage printer issues using print management and print spooler, as well as adding printers using TCP/IPDesktop Management• Troubleshoot and install Citrix Receiver for users who work remotely and ensure access to appropriate network drives• Assist users in updating personal information and location in Microsoft FIM • Assist users with Windows 7 OS configuration, as well as internet browser customization• Manually push GPO updates for synchronizing automatic updates for user’s workstation • Run PowerShell scripts to grant users access to workstations

• Support the US DOJ Automated Booking System (JABS) and Civilian Applicant System (CAS)• Resolve error messages, hardware issues, account management requests, and online database connectivity issues• Administer online database system including the creation, approval, reset, and modification of network accounts• Configure Automated Booking Station (ABS/UABS) Windows-based workstations for end-user fingerprinting purposes and install cameras, flatbed scanners, printers, and electronic fingerprint scanners• Process approximately 150 requests per week to modify criminal booking submissions in the JABS online database• Absorb new responsibilities including management of JABS hardware equipment depot: ship requested hardware weekly, update inventory spreadsheet, and complete tracking reports bi-weekly

• Perform virus isolation and removal; detect hard drive failures then take corrective action; troubleshoot network connectivity issues; track and document work requests using BMC Remedy

• Detect chemical compounds in space using radio telescope data and compare to expected findings from modeling program• Modify FORTRAN and C coding to accurately model and simulate chemical abundance within a circumstellar envelope