Anthony Hartmann Email & Phone Number

Hi, I am a client-focused individual who has a proven track record of generating a two-fold increase in recurring sales by leading the establishment of a customer support division. I am competent at overseeing end-to-end customer-centric operations with a positive outlook on streamlining overall organisational workflow.In addition, I have an unmatched ability to lead cross-functional teams aimed at achieving operational excellence. I have a solid history of meeting KPI targets by documenting Key Performance Areas (KPAs) as well as adding commentary to propose necessary recommendations for process improvement.Moreover, I am well-known for maximising client satisfaction by providing excellent services, resolving complex issues, and improving the overall experience. I have been consistently recognised as a goal-focused and results-driven individual who is capable of increasing workplace effectiveness by establishing and implementing KPIs and SOPs.I am an inspirational and collaborative leader who is an expert in building trust and credibility among senior executives and employees. During my professional career, I received a promotion to the Interim Sales Manager position after the resignation of the existing manager and drove significant growth in overall sales in the short-time period.Furthermore, I am an articulate communicator who has the ability to establish long-term relationships with key stakeholders by liaising across various organisational levels. I am well-versed in managing company books and payroll through QuickBooks accounting.I am a tech-savvy professional who is instrumental in executing the latest technologies and software applications.Some of my technical proficiencies are:MS Office Suite (Word, Excel, PowerPoint, & Outlook) | Google Docs | QuickBooks Pro | Quick PayrollSome of my relevant key expertise are:Team Leadership & Direction | Strategic Planning & Execution | Time Management & Multitasking | Lead Generation & Sales Maximisation | Contract Negotiation | Critical Problem Resolution | KPI Development & Launch | Customer Services & Support | Cross-Functional Collaboration | Staff Coaching & Development | Accounting & Payroll Processing | Written & Verbal CommunicationConnect with me today to get to know me better and discuss how I can make my mission your mission and advance the shared goals of your company!