Product and Sales specialist at Stadium Nissan Calgary

First point of contact for email leads and phone leads. Setup appointments for our sales team.- Managed all inventory (using a spreadsheet I was responsible for all inventory maintenance)- Posted, edited and updated all inventory on Auto Trader, Kijiji and Up Town Motors website- Ensured all files were up to date with AMVIC inspections and Car Proofs- Warranty submissions ( I was responsible for submitting all Lubrico and Global Warranties)

- Single point of contact for all new hires (Imaged/ Install and Setup Physical and Virtual Workstations)- Configure all new workstations (Office 2010/2013, Shoretel, AutoCAD 2010, 2012, 2014, Aveva Software as well as many other proprietary setups as per Vista Engineering requirements)- Software Roll Outs and upgrades (Office 2010/2013, Bluebeam Revu, Autodesk Software (AutoCAD 2012/2014, Navisworks 2012/114, CADWorx 2012/2014, Etap 12.5) etc…-Troubleshoot ALL IT related user issues (Using Spiceworks ticketing system)- Manage all user accounts in Active Directory (Admin Groups, Security Groups, User Groups, Password setup/resets, Drive Access)- Manage all folder security and NTFS groups in Active Directory- Maintain a database which includes ALL vista users, their desktops, phones, locations and software- Managed data (back up data and storage)- Created, edited and maintained IT documentation (IT how to documents, User how to documents, new user setup, new workstation setup, software installations/ upgrades, new projects opening and closing procedures)

- Manage hardware and software installations on wireless devices- Troubleshoot and repair defective modems and wireless devices- Process wireless phone activation renewals and upgrades- Process invoices and manage client profiles

- Single point of contact for all computer issues/concerns within Calgary office - Troubleshoot all MS Office problems- Set up and take down all hardware (PC / laptop / printers)- Install and uninstall all software (office 2007, windows XP Pro / windows server 2003)- Helpdesk support via remote access for all other Morrison Hershfield offices in North America- Managed data (back up data and storage)