- Meet or exceed all established activity, loan and account goals (face to face appointments), voice to voice calls etc. to drive sales and referral results- Participate in all required training sessions for both compliance and other bank functions - Effectively manage and secure assigned teller cash drawer- Process Loan Applications - Process Loan Payments, Night Drop and ATM Deposits- Adhere to all teller and banker related policies and proceduresSell, open and maintain all retail products and services of FMB and cross sell other FMB services to both new and existing clients- Maintain thorough knowledge of all bank products and services including pricing, bank policies and government regulations- Perform Business, Personal and Auto Loans. NMLS# 1885813

- Serves Customers by completing various banking transactions efficiently and accurately while adhering to check cashing and withdrawal authority limits.- Accurately balances cash drawer daily- Identifies referral opportunities and actively promotes BankFinancial- Responds to requests for assistance from less experienced tellers- Opening/Closing Accounts- Opening and Closing of Branch- Handles special or unusual transactions and more difficult customer questions and situations

- Responsible for balancing ATM and branch cash vault daily - Orders weekly cash for daily operations and opens and closes the branch- Provides excellent customer service and services such as opening/closing accounts, servicing stop payments, wire transfers, ACH etc..- Inputs new and existing customer information into the system - Performing Monthly Audits and branch Month End Report- Trains and develops incoming and existing employees - Servicing Public Notaries (State of Indiana commission expires April 27, 2024)- Apply innovative solutions to various types of complaints and concerns- Displayed great customer service skills while assisting members with Withdrawal & Deposit transactions, money orders, loan payments, and other financial services- Helped resolve customer concerns to foster customer loyalty - Assisted Branch manager with administrative jobs - Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions