In addition to technician duties, became a product trainer to associates and was being recommended to be the first certified trainer in the department by management. Trained in debugging and repairing equipment at a component level. Permanently assigned to maintain a critical master list of equipment. Repaired faulty equipment, maintained and delivered proper documentation, ensured compliance with internal controls, assisted in maintaining inventory of parts and equipment, maintained security of equipment, provided Four Diamond service, and trained new associates.

In addition to technician duties, assisted System Engineers in managing a large network of computers and databases. Was chosen to be the primary contact with Multimedia Games’ largest client in eastern Washington. Provided support for three casinos 24/7, repaired faulty equipment, maintained and delivered proper documentation, ensured compliance with internal controls, assisted in maintaining SQL databases and network equipment, assisted in maintaining inventory of parts and equipment, and maintained security of equipment.

Started my career as a technician providing support for four casinos 24/7. Repaired faulty equipment, maintained and delivered proper documentation, ensured compliance with internal controls, assisted in maintaining inventory of parts and equipment, and maintained security of equipment.