Director, It Facilities
Current• Leadership experience in a demanding environment, including experience in setting the strategic direction, being accountable for and delivering results and business value in, aligning programs with the organization's strategic direction, and focusing on continuous improvement efforts within a complex IT organization.• Experience managing other leaders and IT professional staff and creating engaging, inclusive and motivating work environment• Expertise in relationship management and an exemplary ability to manage stakeholder expectations through clear and transparent communications• Learning mindset geared toward innovation and creativity for applying technology capabilities in new ways, necessary for both the delivery of effective technology and business solutions• Identify and implement best practices for optimizing infrastructure and operations service quality, resiliency, and performance. Provides leadership to ensure strong service management processes and disciplines are effectively leveraged and continuously enhanced.• Oversee the successful execution of major infrastructure programs in support of business and IT objectives to ensure programs and projects are delivered according to plans and with strong customer satisfaction.• Develops trust-based relationships with customers to fully understand their service needs, new technology, and infrastructure affordability. Uses diplomacy and relationships to advance solutions within the System’s consensus-driven culture.• Inspire a high performing, diverse and inclusive workforce by building and exceptional team, holding themselves and others accountable for promoting an environment for equity in all its forms, acting with integrity, celebrating differences, and treating everyone with dignity and respect; and supporting an environment of continual learning.