Anthony Imes Email & Phone Number

Canton, Ohio Area

•Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes. •Works with and ensures compliance with all guidelines for operations, including front desk, housekeeping, maintenance and food service.•Conducts monthly department meetings to review new procedures and solicit input from all employees.•Handles and provides resolution to guest complaints and employee issues.•Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures.•Answers inquiries pertaining to hotel policies and services.•Ensures property hiring practices comply with all state and federal requirements.•Performs functions of the General Manager in his or her absence.•Directly supervises staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Canton Ohio

I am responsible for booking group and social rooming contracts at our graciously appointed McKinley Grand Hotel. We ensure each client recieves presidential service. We have 165 appointed guest rooms along with 3 spacious suites. All of our rooms and suites are equipped with ammenities for business or pleasure. For booking informaiton please call 330-454-5000

320 Market Ave. South Canton Ohio 44707

I was responsible for checking guests in and out of the hotel in a timely and professional manner. I would handle guests disputes and delegate tasks between myself and co workers. I left the front desk position in Aug 2014 for a Room Sales Manager Position in the same hotel.

Canton Area, Ohio

Part time employment I picked up along with my full time job to gain more experience in a food service industry.

I was in charge of overseeing the daily operations of the front desk staff, as well as ensuring that guests were one hundred percent satisfied during their stay at Atwood Lake Resort and Golf Club. I also completed property market and supply orders.

Sandusky Ohio

I was in charge of supervising the daily operations of the front desk. Ensuring guest satisfaction at all times.

Kent State University

I was the vice president, in charge of handling week to week business of the organization. Heading meetings, securing funding, etc.