Anthony Jaimes Email & Phone Number

Hanover, Maryland, United States

Held accountability for directing daily operations and activities of employees, managing inbound, outbound, and inventory logistics. Responsibilities included leading a team to ensure seamless order fulfillment with a focus on productivity, efficiency, and safety while maintaining cost and quality standards. Implemented efficient workflows, optimized workload to staffing balance, inventory control systems, and maintained a high standard of operational excellence in a fast-paced and dynamic environment.• Reduced picker out of stock average by 60% by improving workflow and inventory control.• Reduced missing product by 50% by enforcing and tracking rack check inspection pre-departure.• Contributed to an increase in net promoter by 15% by improving quality control practices, coaching, and counseling.• Improved on-time route departure average from 80% to 98% by increasing productivity and efficiency.

Annapolis, Maryland, United States

Responsible for delivering exceptional customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. Additionally, maintained a clean and organized restaurant, communicated effectively with kitchen staff, and handled payments accurately and efficiently to contribute to the restaurant's success.• Increased Sales and Revenue: Implemented upselling techniques and suggestive selling strategies, resulting in overall revenue for the restaurant and measurable increase in average check size.• Exceptional Customer Service: Received consistently positive feedback from guests for providing outstanding service, resolving customer issues promptly and professionally, and ensuring a memorable dining experience.

Education record

Selling Skills And Sales Operations

High School Diploma, 12