Anthony Jerusalem Email & Phone Number

Bahrain International Airport Departure Area

Serves as a Senior Sales Staff, working under the direction of the Supervisor.Perform high sales of effective customer service and proper product deliberation.Receives and resolves customer complaints in coordination with the superiors to assure high standard customer service. Answers phone calls and assure to give them the correct answer to their queries.Received and signs purchase orders.Provides leadership and guidance on the actual operation.Attends regular meetings and demonstrate monthly report information.Perform accurate cashiering and daily sales report.Processes credit card transactions either sales or refund.Presents appropriate product merchandising and advertisement.Proper monitoring of stocks & regular inventory.Build customer loyalty & effective staff relationship.

Diplomatic Area, Manama Bahrain

Is the Role Model for outstanding service and “owner” of the service initiative per shift.Pro-active in solving customer problems and satisfying customers in various situations.Ensures that all Team Members follow the Standard Operating Procedures lead by greeting and responding to all customers with fast, efficient, friendly and personalized service. Strives to develop a rapport with customers by learning their names, favorite drinks and food items.Responds proactively to prevent customer service situations. Investigates and resolves customer incidents, documenting if necessary.Consistently monitors, coaches and encourages team members to meet the Company’s service standards.Maintains a clean, organized and stocked environment and when necessary assists in the distribution of product shipments.Performs all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.Establishes effective and positive communication amongst all team members.Assists store manager in maintaining proper coverage and team member schedules ensuring that the store maintains customer service standards and team members adhere to meal and break policy.Ensures all cash handling procedures are upheld. Is accountable for store funds while running a shift.Assists store manager and assistant manager in planning and executing all sales promotions effectively and efficiently.Follows and directs team members to follow store policies, procedures and adhere to merchandising and cleanliness standards.Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents to the store manager. Reports/documents team member accidents, conducts initial investigation and determinations of root cause in the interest of maintaining a safe work environment.

Diplomatic Area, Manama Bahrain

Performed as Cashier and Barista.Deliver excellent customer service, at all times.Serve and present hot non-alcoholic beverages quickly and efficiently, meeting our standards.Keep up to date with current promotions and new products.Make customers aware of offers on our great food and drink range.Speak to customers to ensure that they are satisfied with their meals.Maintain personal knowledge by completing in-house training and workbooks.Always adhere to all company policies and procedures and licensing laws.Be involved and contribute at team meetings.Carry out instructions given by the management team and head office.Assist in keeping front-of-house and toilets clean and tidy, at all times.

Diplomatic Area, Manama Bahrain

Serves as Cashier.Greeting guest as they enter the dining area.Delivering food to customers with a smileTaste testing and quality assuranceCollecting and returning dirty dishes to the kitchen for washingWashing, sanitizing, and drying dishesRe-stocking refrigerators, shelves, and displaysMaintaining a clean and orderly dining areaCounting and tracking inventory

Manila, Philippines

Gather raw resources for processing, measuring, mixing and cooking raw materials. Control automated process and temperature for making products. Check quality of prepared product and record exact results at definite times of production process. Operate and maintain machines, inspecting and packing final product. Ensure to clean and sterilize plant processing area. Operate machinery to produce food production.Inspect quality of various products, plastics and other fibers. Participate in dying and bleaching materials, pressing, stretching or waterproofing materials at factory. Involve in mixing and cooking dairy product ingredients, molding and shaping dairy product. Monitor maturity time and collect samples of products. Test samples of dairy product and operating machinery for packaging dairy product. Perform parts cutting, sewing, and gluing pieces together for various products. Perform in an assembly and manufacturing environment to operate machine inflating, molding or cutting airbags as specified. Inspect plastics visually to detect imperfections and packaging product when complete.

Sta. Mesa Manila, Philippines

Identify and link up with agency representatives from assisting and cooperating agencies. Ensure that the needs of assisting and cooperating agencies are met. Provide assisting and cooperating agency representatives with information/updates on incident status and response operations. Work closely with the Information Officer to ensure a clear delineation of responsibility for daily cooperation.Determine and provide information to the groups and their interest in the response. Provide incident personnel with information regarding inter-organizational contacts. Monitor incident operations to identify current or potential inter-organizational problems. Keep a lookout of cars in the gas pump area.Rush to customers’ cars and greet them appropriately.Ask them how much gas they need pumped into their vehicle.Assist customers in pumping gas or pump gas for them if required.Inform customers of how much they owe for pumped gas.Take cash payments and return change.Ensure that the convenience store part of the gas station is managed all times.Supervise work activities of any sales representatives at the gas station.Order and receive stock and ensure that all items are displayed on the shelves.Dust shelves and display items on a regular basis.Label items with proper prices and make sure that any modifications in prices are readily handled.Practice suggestive skills by soliciting customers to buy additional items.Ring items on the cash register and inform customer of the bill amount.Take cash and credit card in exchange of items sold.Ensure that the area around the gas pumps and the convenience store is cleaned and maintained properly.Receive fuel trucks and supervise refilling of fuel pumps.