Leading an expert treasury sales team focused on providing foreign exchange and interest rate risk management solutions for customers of Ulster Bank. The team uses customer analytics and business analysis methodologies to identify innovative solutions to meet customer needs and to improve the delivery of the bank’s risk management services to its customers.

Led the delivery of business led projects and the improvement of operations processes in Ulster Bank's Corporate Banking Division. Included the introduction of a new frontline operating model, introduction of outsourcing initiatives and an outsourcing governance framework and the management of divisional transformation projects. Divisional representative on cross-divisional bank change programmes and related governance forums.

Key member of a senior management team responsible for restructuring a nationalised bank. Responsible for key technical deliverables, external stakeholder management and external communications components of major change projects including integration with another nationalised financial institution, disposal of legacy deposit books and other work out activities.

Having rationalised and restructured the original function, responsible for building an expert team delivering the marketing and communications requirements of the Bank and its business units. This included building a new marketing and communications infrastructure in Ireland, UK and US with an emphasis on digital marketing.

Having changed the original product focused sales function into a risk management and client solutions focused business, responsible for driving controlled growth and revenue diversification across the Bank's treasury sales teams (Ireland, UK and US).

Rejoined the bank in 1998 with a mandate to change sales practices in an established and mature client services team, responsible for growing and developing a portfolio of clients in the Institutional / Semi-State sector and maximising service delivery and product sales to this group. Before joining Rabobank in 1994, member of a team dedicated to servicing IFSC companies and local financial institutions providing a full range of treasury products and services. Also member of teams focusing on… Show more Rejoined the bank in 1998 with a mandate to change sales practices in an established and mature client services team, responsible for growing and developing a portfolio of clients in the Institutional / Semi-State sector and maximising service delivery and product sales to this group. Before joining Rabobank in 1994, member of a team dedicated to servicing IFSC companies and local financial institutions providing a full range of treasury products and services. Also member of teams focusing on agriculture and internationally-owned corporate sector with responsibility for exploring new areas of business from these sectors. Show less

Market making and trading roles using a full range of treasury products / derivatives across a broad range of currencies

In a start-up banking operation, responsible for developing and managing the cash books / wholesale balance sheets of the Bank. Spent a period with Rabobank NY trading domestic products including cash bonds, CP and domestic bills of exchange, managing the bank’s Repo requirements and cash books.