Anthony Keating Email & Phone Number

Manchester Area, United Kingdom

Design of character, props, promotional images and title cards.

Salford, England, United Kingdom

• Specialist technical support for full fibre services
• Placing and monitoring orders to completion
• Monitoring and reviewing processes to improve the quality and speed of work before processes become BAU
• Participating in ‘Bug Scrub’ sessions to discuss issues with systems or processes and formulating resolutions
• Engaging with colleagues across a
• Maintaining an up-to-date knowledge of GDPR including refresher training when needed

Salford, England, United Kingdom

• Case management include technical issues, complaints, and CEO complaints
• Developing a respectful rapport with customers to ensure a successful resolution
• All the duties of a Tech Support agent when required

• Handling and resolving technical enquires from the public
• Building & maintaining relationships with third party agencies
• Maintaining an up-to-date knowledge of GDPR including refresher training when needed
• Ensuring high quality notes on all cases worked to allow ease of use for other agents
• Managing KPIs in relation to performance and quality of calls

Manchester, England, United Kingdom

• Monitoring and maintaining the morale of staff, including recruitment, appraisals and disciplinaries
• Chief responsibility of safe and secure operations of the store
• Managing out of hours security including delegating keyholders, actioning any out of hours alarms along with making sure the store is open and closed on time
• Shift management and in-shift rotas, delegating and allocating tasks
• Supervising & training staff
• Monitoring and confirming the use of petty cash

• Day-to-day running of the store
• Responsible for safe and secure operations of the store
• Key holder, responsible for opening and closing
• Cashing up, floats, refunds, change orders, petty cash & till management, banking procedures
• Maintaining the atmosphere and ethos of the store, by maintaining high standards of presentation, cleanliness, and customer interaction
• Stock maintenance, including ordering, processing, and visual merchandising

Bachelor Of Arts - Ba, Contemporary Art Practises, 2:2

Foundation Degree, Fine Art, Merit

Foundation Diploma, Fine Art, Merit

Education record

Activities and Societies: AS levels: A: Media & Psychology C: Sociology & General Studies

Education record

9 GCSE's A- C including English and Maths