• Three years of experience as a software tester.• Performed comprehensive software testing on the development and implementation of a government travel and procurement application.• Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.• Supported the development team with problem diagnosis and resolution, as well as determined appropriate test methods for specific product fixes and updates (using defect tracking tools such as Version One).• Filed detailed bug reports, identified workarounds, and verified fixes.• Developed and executed functional test cases using black box testing.• Improved the documentation of QA testing practices to enhance their repeatability, saving time and encouraging testing standardization and best practice.• Capable of working with the customer and developers to identify the test scenarios based upon the user requirement and technical requirement documents.• Translated business requirements into functional specifications and detailed test plans.• Worked with stakeholders, development teams and end users to determine priority of specific requirements based on their value to the business.• Established and maintained effective communication channels with senior managers, key team members and stakeholders.• Monitored spending on all materials and tracked labor hours to insure all projects were completed on time and within budget expectations.• Provided clients with initial and ongoing training and support throughout the lifecycle of a program.• Performed initial root cause analysis, data analysis and assisted developers with in-depth analysis of product defects which allowed for increased production.• Leveraged communication to gain user buy-in during initial application deployment.• Used analytical tools, reports and key performance indicators to monitor operational performance of new software applications

• Managed multiple construction projects simultaneously while coordinating the work between in-house labor and VT Griffin subcontractors as well as other government contractors• Directed and assisted in the design and construction of production equipment. Was instrumental in overcoming a 4-week construction delay of an important new production line.• Responsible for the purchase of all materials, furnishings, and equipment for all construction and maintenance projects• Monitored spending on all materials and tracked labor hours to insure all projects were completed on time and within budget expectations• Worked with government building managers and maintenance personnel in design changes and upgrades to facilities and production equipment • Managed multiple capital improvement projects to government data centers, administration areas, office areas and facility physical plant• Supervised and directed up to 20 personnel in the operation, troubleshooting and maintenance of communication, steam, electrical, mechanical, HVAC, nuclear, air, and oxygen systems• Supervised and performed maintenance and upgrades on hotel and convention center equipment and facilities• Managed the operations and maintenance of boiler room/physical plant and power plants while onboard navy submarines, at government facilities, and at commercial facilities