Who is Anthony Konas? Overview
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Anthony Konas is listed as Associate Client Success Manager at Novara, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Anthony Konas.
Anthony Konas previously worked as Associate Client Success Manager at Kpa and Salesforce Database Intern at Kpa. Anthony Konas holds Bachelor'S Degree, Computer Science, 4.0 from University Of Colorado Boulder.
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Novara
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Profile bio
About Anthony Konas
Hello! I'm Anthony Konas, and I am thrilled to share my journey and aspirations with you. With a proven track record in customer service and an unwavering passion for working with others, I am excited to bring my expertise and dedication to the field of computer science.Throughout my career in customer service, I have honed my skills in building strong relationships, providing exceptional support, and ensuring customer satisfaction. I take pride in my ability to listen attentively to customers, understand their needs, and offer tailored solutions that surpass their expectations. Seeing the positive impact of my work on individuals has been incredibly rewarding and has fueled my desire to continue making a difference.While excelling in customer service, I have developed a deep fascination with technology and its transformative potential. Recognizing the rapid advancements and limitless opportunities in the field of computer science, I have decided to transition my career path to explore this dynamic and evolving discipline.I am currently pursuing a degree in computer science, driven by a genuine passion for technology and a desire to leverage its power to improve lives. This journey represents an exciting intersection of my customer-centric mindset and my fascination with cutting-edge innovations.My experience in customer service has taught me the importance of effective communication, empathy, and collaboration – skills that are highly transferrable to the world of computer science. I firmly believe that a strong foundation in customer service will enhance my ability to understand user needs, develop user-friendly interfaces, and create meaningful and impactful technological solutions.In addition to my technical pursuits, I am a firm believer in the power of teamwork and community. I am excited to collaborate with like-minded individuals, learn from their diverse perspectives, and contribute to projects that positively impact society.
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9 roles
Anthony Konas work experience
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Associate Client Success Manager
Salesforce Database Intern
Assisted in building and validating an extensive Customer and Prospect database in Salesforce and ZoominfoCoordinate the collection of updating account and contact details via research using various mediums such as external company data base tools and internet researchConsolidate data collected directly into Salesforce.comReport on progress of data collection on a regular and ad-hoc basis.
Sep 2023 - Dec 2023
Sales Specialist
Overview: The Sales Specialist is instrumental in bridging the gap between the sales team and high lifetime value customers, ensuring both immediate sales results and long-term customer relationships. Their contribution to the sales team is invaluable, offering both high volume throughput and practical support.Roles and Responsibilities:Project Execution for High Lifetime Value (LTV) Customers:Understand the unique needs and characteristics of high LTV customersDevelop and implement tailored project plans to ensure customer satisfaction, engagement, and retention.Monitor project timelines, ensuring milestones are achieved and any challenges are addressed promptly.Collaborate with other departments, as necessary, to ensure seamless delivery of services/products to high LTV customers.Administrative Support:Assist the sales team with administrative tasks, such as managing schedules, tracking leads, and updating CRM systems.Ensure proper documentation of sales activities and customer interactions.Help in the preparation and analysis of sales reports, giving insights on performance metrics.Creation of Customer-Facing Sales Pages:Draft compelling copy that effectively communicates the value proposition and benefits of products/services.Produce visually appealing digital assets that resonate with the target audience.Sales Team Collaboration & On-boarding Optimization:Work closely with the sales team to identify areas of improvement in the on-boarding process.Gather feedback from sales team members and customers to ensure continuous process improvement.
Director Of Sports Performance
Redline Athletics - Westminster
Increased customer retention from 20% to 80% by meeting customer needs while following trends in data analysis, staying within financial constraints, and adhering to franchise expectations.Emphasized business requirements to assess sophisticated business problems that improved the customer experience as well as overall workflow by nearly 300%.Directly oversaw facility hiring, and program management, and led a team of coaches, instilling a culture of inclusivity, creative thinking, and ethical coaching for all ages.Conducted community feedback forms to gauge satisfaction and improve product quality. Lead to near 100% program satisfaction.Strengthened community relations by eliciting and actioning customer feedback. Maintaining regular check-in with clients via email and phone calls.Ran email and social media marketing campaigns through Constant Contact, Facebook, and Instagram to create brand awareness. Increased social media following by more than 200% in 4 months, becoming the primary source for new members.
Jan 2021 - Jun 2023
Head Strength And Conditioning Coach And Facility Manager
Implemented and oversaw new member sales, screening, and onboarding process. This resulted in a 95% conversion rate of new leads to members.Utilized industry-related data analytics to stay on top of new trends, improve product offerings, and make informed business decisions.Maintained 85% customer retention during the pandemic through improvements in business transparency, website UI, and email/social media marketing campaigns.Pioneered the Kingfield internship program, was involved in the hiring of new employees, and composed new staff onboarding education.Increased social media following on Instagram by 2.5K followers within 5 months through free educational content.Worked directly with physical therapists to create a customizable rehabilitative outline for injured clients. Of the 60 injured clients, 0% had experienced a recurring injury.
Sep 2017 - Jan 2021
Head Barista
Oct 2017 - Dec 2018
Yoga Instructor
Ethos Yoga L.L.C
Worked with customer relations, sales, and marketing to new customersWorked with the Mindbody application to create new customer profiles, troubleshoot and solve customer’s technical problemsFacility and equipment upkeep and maintenanceCollaborated with ownership and management to create a strong customer service
Sep 2011 - Aug 2017
Strength And Conditioning Intern For Olympic Sports
Track and Field, Soccer, Swim and Dive, Wrestling, Baseball, Softball, Ice Hockey, Field Hockey, Water Polo Cheer, Lacrosse, BasketballImplemented training programs and assisted teaching new techniquesAssisted with agility, plyometric, and max testing proceduresFacility and equipment upkeep and maintenance
Jan 2017 - Apr 2017
Team & coworkers
Colleagues at Novara
Other employees you can reach at novara.com. View company contacts →
3 education records
Anthony Konas education
Bachelor'S Degree, Computer Science, 4.0
Bachelor Of Excercise Science
Associate'S Degree, Computer Science
FAQ
Frequently asked questions about Anthony Konas
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What company does Anthony Konas work for?
Anthony Konas works for Novara.
What is Anthony Konas's role at Novara?
Anthony Konas is listed as Associate Client Success Manager at Novara.
Where is Anthony Konas based?
Anthony Konas is based in Denver, Colorado, United States while working with Novara.
What companies has Anthony Konas worked for?
Anthony Konas has worked for Novara, Kpa, Trainheroic, Redline Athletics - Westminster, and Crossfit Kingfield.
Who are Anthony Konas's colleagues at Novara?
Anthony Konas's colleagues at Novara include Jonne Morelli, Carlos Hillsong, Caterina Bisello, and Redazione Novara Puntocom.
How can I contact Anthony Konas?
You can use AeroLeads to view verified contact signals for Anthony Konas at Novara, including work email, phone, and LinkedIn data when available.
What schools did Anthony Konas attend?
Anthony Konas holds Bachelor'S Degree, Computer Science, 4.0 from University Of Colorado Boulder.
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