8+ years as a well-educated (AS, Network Administration and Engineering) and self-motivated Information Technology Specialist; skilled as a System Administrator, Software Deployment Specialist, and Desktop Support Technician.• Researched and implemented a patch on 12,000 computers to resolve Windows update issues.• Patched a McAfee infrastructure, which contained 65,000 clients, to resolve the Heartbleed vulnerability.• Managed and executed a project to implement 3 separate languages into the software request website of a Fortune 100 company.• Created and published over 50 custom reports with SQL Server Reporting Services.• Provided support for various environments. Including but not limited to factory, office, retail, mobile devices, and remote users.• Created an SCCM deployment reporting dashboard which is being utilized throughout a Fortune 500 company.