Anthony Lay Email & Phone Number

Greater New York City Area

The Industrial Engineering Section Leader Coordinator is responsible for overseeing the improvement of efficiency for the Package operations. They ensure the development of cost plans, work measurement programs, people development programs, and process improvements in order to develop standards, achieve business plan goals, and continuously improve our service to the internal and external customer. Operational Excellence Managers, Package, and Technology Section Leaders report to the… Show more The Industrial Engineering Section Leader Coordinator is responsible for overseeing the improvement of efficiency for the Package operations. They ensure the development of cost plans, work measurement programs, people development programs, and process improvements in order to develop standards, achieve business plan goals, and continuously improve our service to the internal and external customer. Operational Excellence Managers, Package, and Technology Section Leaders report to the Engineering Coordinator. Show less

Queens, Ny

Manager of preload operation at the Laurelton UPS facility. Responsible for all safety, quality, service, and cost strategies and results for the 150+ union hourly and 25+ management employees in one of the company's newest and most technologically advanced facilities.

Greater New York City Area

Responsible for being the voice of the customer within day to day UPS operations. Conduct root cause analysis to identify the root of problems causing customer dissatisfaction and develop and implement lasting solutions.

Greater New York City Area

Lead team of industrial engineering supervisors. Core responsibilities of the section included planning and forecasting, operations and quality improvement activities, work measurement, and training/development of operators.

Worked in multiple facilities in multiple states with responsibilities including planning, forecasting, operations improvement, project management, quality improvement, training, and work measurement study and application.

Greater Milwaukee Area

Managed the air recovery operation at Oak Creek UPS hub. Air Dangerous Goods (ADG) certified. Responsible for directing the workforce and ensuring all rules and regulations were implemented and followed for packages which would enter the UPS air network.

Oak Creek, Wi

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: Beta Gamma Sigma, Phi Kappa Phi

Bachelor Of Science (B.S.), Business Administration, Management And Operations