• Drove requirements gathering for 2 appraisal process upgrades anticipated to save $1.4MM annually and decrease customer turnaround time by 10%.• Oversaw implementation and post-implementation of automated valuations for rental properties, resulting in a 35% reduction in resubmission rates and savings of $2MM.

• Conducted requirements gathering and refinement for Quebec Language Law compliance preventing $30MM in potential annual fines.• Spearheaded dependency mapping of 50 applications through coordination with over 15 SMEs to build out the cross-segment solution integration strategy for CDIC regulatory requirements.• Managed the JIRA user story lifecycle and mapping for 2 concurrent teams.

•Leading the development of the new onboarding process for TDLs across the bank as a scrum master•Aiding in the development of the Center of Excellence initiative for TDLs•Assisted with solution integration across multiple projects and teams in the Regulatory space

•Assisted with cleaning up and dealing with the incident management process on both primary and secondary on-call•Used various resources such as the AutoSys Portal and Service Now to troubleshoot failed jobs and jvms•Analyzed failed jobs’ logs to identify the cause and provide instruction to L2 team to resolve incidents•Performed daily health checks and monitoring on the system

•TD Mobile Banking App monitoring through use of industry leading monitoring tools: Splunk and Dynatrace•Took the lead for monthly patching of the mobile microservices webservers, including drafting change tickets, pushing and presenting to change approval board, and late-night deploys•Responsible for monthly dashboard updates to executives•Assisted with system requirements and change management for JBoss 7 currency project•Consistently pushed forward the AIX webserver decommissioning initiative

• Prepared and executed a variety of test cases including regression, end to end, and performance tests using a primarily waterfall-based methodology• Placed in charge of test case development and execution of two projects after 3 months with the company• Worked closely with developers and business analysts to resolve defects and push for project completion• Used Selenium in order to automate batch test case execution

• Performed and reviewed NIST traceable calibrations for flow controllers, power supplies, hi-pot testers, and breathalyzers in accordance with the ISO 17025 standard• Conducted tests designed to iteratively improve breathalyzer accuracy and usability in harsh conditions• Prepared and reviewed documentation related to ACS’ ISO 14001, ISO 17025, and ISO 17034 audits

• Maintained and calibrated lab equipment including but not limited to incubators, analytical balances, micropipettes, sonicators, centrifuges, and vortex genies• Created and updated calibration and preventative maintenance Standard Operating Procedures• Drafted and executed equipment qualification protocols for equipment qualifications and retirements • Prepared United States Pharmacopeia convention reference standards within ±0.1mg of accuracy for dissolution bath calibrations and HPLC testing• Trained hires on laboratory best practice and GMP compliance to smooth their transition into the workplace• Coordinated with external contractors to facilitate, schedule, and pay for on-site equipment calibrations• Avid participant in company culture, volunteered for company events such as Pink Shirt Day, the McNeil Children's Christmas party, and the United Way product sale.

• Collaborated with a team of four to transfer HTML and CSS webpage data to new company websites• Optimized data migration processes to drive projects to completion ahead of schedule• Assessed pre-launch school site projects against consumer and company specifications

• Developed and implemented new procedures to increase efficiency of heating, ventilation and air condition control systems that resulted in over 100,000 kW⸱h of energy savings over 4 months• Coordinated with different departments to prioritize deliverables and resolve scheduling conflicts• Presented and prepared reports on various topics such as comparisons between different building automation control systems and assessing the efficacy of YCDSB’s analytics contractor