Anthony Leab Email & Phone Number

• Senior Engineer in Managed Services Provider environment supporting over 1000 Clients• Administer, configure, troubleshoot, identify faults, and remediate troubles in IT systems• Systems include VMWare vCenter, VMWare Horizon, VDI’s, Hyper V, all Windows Servers, all Windows Workstations, Active Directory, Security Groups, Distribution Groups, Group Policy Objects, AD Connect, Office 365, Microsoft Exchange Servers, iPADs, iPhones, Androids, all Office versions, Firewalls and… Show more • Senior Engineer in Managed Services Provider environment supporting over 1000 Clients• Administer, configure, troubleshoot, identify faults, and remediate troubles in IT systems• Systems include VMWare vCenter, VMWare Horizon, VDI’s, Hyper V, all Windows Servers, all Windows Workstations, Active Directory, Security Groups, Distribution Groups, Group Policy Objects, AD Connect, Office 365, Microsoft Exchange Servers, iPADs, iPhones, Androids, all Office versions, Firewalls and Switches, Egnyte File Services, SPAM filters, Content Filters, SonicWALL’s, hosted mail systems, Remote Desktop Services, Amazon Workspaces, Citrix, VMWare ESXi, Microsoft Hyper V, printers / scanners, backup systems, VPNs, Remote Desktop Servers, Web based applications, Powershell, antivirus, • Provide excellent customer service and communication• Provide vendor management including Dell, HP, Lenovo, VMWare, and ISPs. • Use Kaseya Remote Management and Monitoring Software to establish remote control, monitor, run scripts, install and update antivirus and antimalware, and perform computer administration. • Utilize Liveconnect, Kaseya Remote Connect, Remote Desktop, Team Viewer, and Screen Connect to connect remotely to systems. • Update and maintain ticketing system Show less

Gaithersburg, Md

• Responsible for the technical performance and stability of seven client networks.• Worked closely with Project Management Team to establish timelines, assign responsibilities, and monitor and summarize progress of projects. Prepared reports which were presented to Upper Management.• Utilized VMWare vSphere 5.5 and 5.1 virtualization platforms in both data center and onsite environments.• Installed, configured, troubleshot, and resolved faults in Windows Server 2012, 2008, 2003… Show more • Responsible for the technical performance and stability of seven client networks.• Worked closely with Project Management Team to establish timelines, assign responsibilities, and monitor and summarize progress of projects. Prepared reports which were presented to Upper Management.• Utilized VMWare vSphere 5.5 and 5.1 virtualization platforms in both data center and onsite environments.• Installed, configured, troubleshot, and resolved faults in Windows Server 2012, 2008, 2003, and 2000, Exchange 2010, 2007, and 2003.• Installed, configured, designed, and resolved faults in Active Directory and Group Policies. Performed user administration.• Installed and configured DHCP, DHCP scopes, and DHCP options• Installed and configured DNS zones• Installed and configured DFS Namespaces and DFS replication• Managed and maintained SQL Server 2008• Installed and configured file and print services. Configured NTFS and Share permissions.• Installed, configured and upgraded Symantec Enterprise Protection Management Consoles to 12.1.5. Deployed Symantec Endpoint Protection agents to computers• Installed and renewed certificates, generated CSRs, and submitted to public Certificate Authorities such as GoDaddy and Network Solutions.• Managed Public DNS records • Utilized Kaseya IT Management System to monitor system performance and integrity, report faults, run automated processes, install updates, automate ticket creation, and manage networks.• Utilized Connectwise Ticketing system to create tickets, update status, and document procedures used in installations and remediation, and assign and schedule resources • Utilized Integrated Lights Out to access and manage servers.• Served as escalation point for Service Desk.• Worked hand-in-hand with Project Team, Architect Team and vendors to install products and resolve faults. Show less