I am a Toronto Metropolitan University graduate with a Bachelor of Commerce degree in Business Technology Management. I am very passionate about all things technology and love to learn everything there is to know in this space.As a dedicated IT Support Technician with four years of experience, I have delivered effective, high-quality solutions for both on-site and remote environments. I'm committed to leveraging my technical expertise to ensure seamless operations and empower others through excellent support.I’m determined to continue to learn, both personally and professionally. Whether it's mastering new IT frameworks, getting hands-on experience with new and exciting software and hardware, or revisiting French language courses to build a more diverse skill set, I'm always looking for opportunities to grow. My goal is to not only provide technical solutions to IT problems, but to provide excellent client service and bring about lasting and impactful improvements that drive success for end-users, teams, and organizations.If you would like to chat and find out more about me, please don't hesitate to connect!