Responsibilities:Sole owner and operator of this small part-time business. Repair, build, and maintain client PCs and computer networks; catering to small businesses and residential clients. Schedule appointments, build customer relations and provide top notch customer service, provide phone support, build custom websites, efficient record keeping. Accomplishments:Built a strong client base through personal customer service and trust. Ensured 100% customer satisfaction. Maintained computer system and network stability of nearly 99% for all clients. Skills Used:Computer/server maintenance and repair. Designed computer networks utilizing the OSI model. Web design using PHP with database back-ends. Windows and Linux operations. Technical diagnostics. Time management, customer service, invoicing, record keeping, organization.

Responsibilities:Ensured a smooth operation of business. Created employee schedule, maintained proper inventory, ensured regulatory compliance, reviewed operating statement, communicated issues with upper management, set the bar for customer service, maintained product freshness, hired and trained staff, assured corporate initiative. Accomplishments:Increased customer service ratings by 25% through employee training and personal customer interaction. Increased sales of owned brand product by 15%. Displayed technical skill by assisting a district of stores with routine procedure. Skills Used:Customer service, employee relations, time management, cash handling, merchandising, technical maintenance, inventory management, regulatory compliance, employee hiring, staff training.

Responsibilities:Ensured a smooth and fast operation of business. Created employee schedule, maintained proper inventory, ensured regulatory compliance, ensured food safety compliance, prepared fresh ingredients daily, maintained cooking equipment, reviewed operating statement, communicated issues with upper management, set the bar for customer service, maintained product freshness, hired and trained staff, assured corporate initiative. Accomplishments:Increased customer service ratings by improving staff courtesy and speed of service through training. Corrected major inventory issues and maintained consistency. Assisted restaurants within the district with increasing health inspection grades and maintaining a high food safety standard. Trained new managers in food safety. Skills Used:Customer service, employee relations, time management, cash handling, food safety, technical maintenance, inventory management, regulatory compliance, employee hiring, staff training.