-Coordinate inspections and service calls upon request with subcontractors and vendors in the Southwest states. (FL, GA, OH, TN, VA, MS, TX, WI, MI). Confirm schedules of work orders, gather reports from completed work or inspections, and negotiate to price. -Resolve issues with vendors, clients, and technicians. Process Invoices from subcontractors and vendors. Create work orders in Service Channel and Service Trade. Run reports to check the progress of jobs. Manage between 500 to 700 accounts nationwide for large brand companies such as BloominBrands, CBRE, GAP, and Walmart. Notable Achievements*Successfully facilitated cross-functional collaboration between various departments resulting in reduced errors and increased revenue.

Communicated with builders in regards to confirming equipment used for their projects and also scheduling appointments for installation. Purchased mechanical building permits before installation begins. Kept track of projects from inception to close to ensure the job was completed. Confirmed HVAC equipment is available with our warehouse. Handled any concerns or issues builders have regarding the project. Coordinated with local, state, and federal codes and laws, and liaising with developers, clients, workers, and inspectors.Previous responsibilities as a Service Dispatcher/Parts Coordinator include: Dispatched 16 service technicians thru-out the state of Georgia via an automated work order system. Maintained the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Scheduled return trips with customers when parts are in.Ensured client’s needs and expectations are met upon completion of the project (close-out documentation, etc.)Supervised Superintendents and Sub-Contractors, solicited subcontractor quotes and prepare job estimates/bids. Developed and produced scopes of work, negotiated and tracked subcontractor agreements.Assisted with construction schedule management and updated schedules accordingly. Monitored budgets and cost projections throughout projects, maintained an open line of communications with clients and architects. Notable Achievements:*Received a Certificate of Excellence award for outstanding performance and dedication to providing high standards of excellence. (8/2014)