As a BDR Candidate, I help re:WORK scale their impact by generating qualified prospects through my participation in their Get This Work Bootcamp.Consistently exceeding daily outreach goals through outbound lead generation efforts, contributing to an increased sale pipeline for Tech Sales Training, Donor and corporate partnership.Qualify and develop a robust sales pipeline for RE:WORK’s spectrum of programming.Conduct discovery sales calls and tailored product demos, achieving a conversion of 80% to advance prospects through the sales pipeline.Work closely with Sales and Marketing teams to develop regular strategic plans to meet the company’s monthly, quarterly and annual goals.Maintain detailed CRM records to help management understand my knowledge of opportunities including sales stages.Communicate and identify areas of improvement in the sales process.

Promoted additional services and product offerings to drive incremental revenue, leveraging customer insights to maximize order value.Merchandised attractive shelf displays with current deals to increase store sales.Consistently met deadlines and quality customer care service deliveries. Tracked substitutions and informed customers of any changes to their orders.Memorized store layouts throughout various city locations in order to streamline delivery routes.Provided exceptional customer service by tailoring product recommendations to clients need, achieving 97% positive feedback on service quality.Maintained positive relationships with store personnel during customer checkout processes.Packaged store items with care and in perfect condition for transport to multiple addresses throughout the greater metro area of New York City. Ensured a detailed inventory records for best practices and customer satisfaction

3rd I Visions LLC with the use of UAS is dedicated to providing:Aerial photography and/or video for public and/or private use including real estate, architecture,land surveying, engineering and other related professional activities.Aerial video and/or photography for public and/or private use including television, public events,cinematography and newsgathering.Aerial inspection/photography of residential/commercial structures under contract with theowners or local government authority. Inspection/photography of infrastructure, and nature.

Oversaw day to day management and operation of the facility program in compliance with policies, procedures established by Department of Youth and Community Development. Ensured facility safety and security for residents.Maintained compliance with the annual budget and monitoring accurate financial record keeping.Confirmed availability on call 24hours 7 days per week.Conducted regular and unscheduled audits of the program, the facility and resident case records in accordance with program requirements.Designed and delivered staff training programs, equipping teams with tools to enhance client engagement and operational success.Collaborated with senior leadership to identify and recruit top talent, improving organizational performance and supporting strategic objectives.

Mentored team members to implement solution-oriented practices, enhancing service quality and achieving compliance with agency standards.Produced formal and informal supportive, programmatic and clinical supervision to each team member.Facilitated formal individual supervision, weekly as well as team meetings on a monthly basis. Evaluated staff performance, assessed strengths, and developed proficiency plans for team members.Managed escalated client interactions with a focus on resolution, ensuring client retention and satisfaction. Maintained the safety and well –being of children through case oversight. Conducted home visits, school visits and attended court hearings as deemed necessary.Trained caseworkers in onboarding and new skills building, for the purposes of applying to higher roles within the agency.

Facilitated Family Team Conference’s in accordance to NYC children services and ensured conferences were held in a timely fashion.Ensured all conference participants signed conference agreement form following conferences.Collaborated with staff and clients in the scheduling of permanency conferences to ensure successful discharge from the program.Scheduled separate conferences for suspected or known domestic violence batterers and victims. Accommodated client language proficiency requests and connections to language translation services if necessary.Tracked and reviewed family progression in the NYS CONNECTIONS system.Collaborated with Case Planners/Therapists about any concerns after case review of documentation prior to the FTC.Reviewed and identified external child welfare resources and community linkages. Facilitated conferences that modeled effective strategies for engagement and assessment.Utilized knowledge of ACS standards and protocol in mentoring team to make decisions that relate to safety, well-being and permanency as it pertains to clients.

Managed the Family Homelessness Eviction Prevention Subsidy application process.Negotiated with landlords in reaching agreements on behalf of clients in housing crisis. Partnered with families and individuals in developing Individualized Service Plans to ensure permanent housing stability. Advocated for clients in housing court and other administrative hearings that may impact clients housing subsidy or benefits.Engaged in service provider and agency conferences administered by Human Resources Administration FHEPS.Designed strategic planning and curriculum related to housing search and tenant readiness.Provided harm reduction case management to clients who were survivors of Domestic Violence.Established partnerships with realty companies and other housing related community-based stakeholders through cold calls, emails/follow ups with landlords. Mentored peer staff and facilitated trainings on case management, service point data entry, housing search and Inspections.

Assisted in the preparation of memoranda summarizing the provisions of bills and the arguments for and against the bills.Organized, summarized and reviewed for the legislative coordinator or legislative associate, memoranda on bills for lobbyists, agency personnel, etc. Organized and summarized committee bills by category or status to facilitate the recommendations of the legislative coordinator or legislative associate.Assisted the legislative coordinators and/or legislative associates in the development of legislative program initiatives.Assisted in the preparation of research on bills within the committee’s jurisdiction.Assisted in the preparation of committee hearings, projects and reports.