- Created an inclusive and welcoming environment for a fraternity house, promoting community involvement and building connections within the residence.- Served as the main resource for residents, effectively managing conflict resolution, providing support services, and enforcing university policies to encourage respectful behavior.

- Assisted in client account management by monitoring investment performance, generating reports, and presenting insights to senior financial advisors to strengthen client engagement and satisfaction.- Processed invoices, expense reports, and other financial documents for all clients, ensuring efficient financial operations and timely payments.- Handled Letters of Authorization (LOAs), verifying documentation and authorization for financial transactions while maintaining accurate month-end records.- Compiled and analyzed fund account data, delivering comprehensive insights on account balances and transactions to support financial planning and decision-making.

- Collaborated with faculty to advance leadership and communication skills by enrolling in a business leadership course- Instructed Drexel University's UNIV B101 class focusing on critical analysis of interpersonal skills and value identification to increase decision making- Analyzed teaching processes to improve overall learning skills for students

- recommended daily specials and discounts to successfully up-sell limited time food products- Built and maintained customer relationships through providing excellent service - Successfully solved customer conflict and problems when mistakes were made with orders and payments- responsible for taking customers orders and communicating with the kitchen to ensure customer satisfaction- successfully obtained proper certification to legally serve alcoholic beverages

- Collected all tip-outs from the tipped employees the night before- Used Excel to successfully calculate the distribution of tip share among employees through the use of formulas- Counted restaurants drawers to make sure were accurate from the night before- Organized the restaurants drawers and made sure sufficient change was left for the restaurants to use that day

- Answered phone calls and directed or helped guests accordingly - Walked Guests to the seating- Tracked wait time through the shift- Placed and fulfilled over the phone or online takeout orders

- In charge of opening and closing the store- leading others on shift- producing a positive experience for customers